Dell Inspiron 4100 Solutions Guide

Dell Inspiron 4100 Manual

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  • Dell Inspiron 4100 | Solutions Guide - Page 1
    Dell™ Inspiron™ 4100 Solutions Guide www.dell.com | support.dell.com
  • Dell Inspiron 4100 | Solutions Guide - Page 2
    hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal Dell, the DELL logo, DellNet, DellPlus, Dell TravelLite, TrueMobile, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, and DellWare are trademarks of Dell
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    9 Safety Instructions 9 EMC Instructions 13 When Using Your Computer 14 Ergonomic Computing Habits 15 When Removing or Replacing Parts 17 Protecting Against Electrostatic Discharge 17 1 Setting Up Connecting a Printer 20 Parallel Printer 20 USB Printer 21 Installing the Printer Driver 22
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    external speakers 40 Printer Problems 41 If you cannot print to a parallel port printer 41 If you cannot print to a USB printer 42 Modem and Internet Connection Problems 43 Scanner Problems 46 Touch Pad or Mouse Problems 47 External Keyboard Problems 48 Unexpected Characters 49 4 Contents
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    , or DVD drive tray . . . . . 52 If you hear an unfamiliar scraping or grinding sound 52 If the CD-RW drive stops writing 52 If you have problems with a hard drive 53 Network Problems 53 General Program Problems 54 A program crashes 54 A program stops responding 54 A solid blue screen appears
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    79 Monitor Stand 81 Adding Memory 81 Adding a Mini PCI Card 85 Replacing the Hard Drive 87 Returning a Hard Drive to Dell 89 Adding a Daughter Card Modem 90 4 Appendix Specifications 94 Standard Settings 101 Viewing the System Setup Screens 101 System Setup Screens 101 Returning Items for
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    Support Policy (U.S. Only 102 Definition of "Dell-Installed" Software and Peripherals . . . . . 103 Definition of "Third-Party" Software and Peripherals 103 Contacting Dell 103 Returning Items for Warranty Repair or Credit 118 Regulatory Information 118 FCC Notices (U.S. Only 119 Battery
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    8 Contents
  • Dell Inspiron 4100 | Solutions Guide - Page 9
    may be prohibited on aircraft Safety Instructions General • Do not attempt to service the computer yourself unless you are an authorized service technician. Always follow installation instructions closely. • If you use an extension power cable with your AC adapter, ensure that the total ampere
  • Dell Inspiron 4100 | Solutions Guide - Page 10
    dell.com | support.dell.com • Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time. The surface temperature of the base will rise during normal operation (particularly when AC the computer is operating on battery power. • If your
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    plugs or remove the grounding prong from the power cable plug. If you use a power extension cable, use the appropriate type, twoprong or three-prong, to mate with the AC adapter power cable. • Be sure that nothing rests on your AC adapter's power cable and that the cable is not located where it
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    (Safety Instructions, continued) • Use only Dell battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. • Do not carry a battery pack in your pocket, purse, or other container where metal objects (such as car keys or paper clips
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    order to best comply with all such restrictions, if your Dell portable computer is equipped with Dell TrueMobile™ or some other wireless communication device, please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device
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    dell.com | support.dell shocks. • Protect your computer, battery, and hard drive from environmental hazards such as dirt, both connectors are correctly oriented and aligned. • Handle components with care. Hold a component such as a memory module by its edges, not its pins. 14 Sa f e t y an d E M C
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    • When preparing to remove a memory module from the system board or disconnect a peripheral device from the computer, turn off the computer, disconnect the AC adapter cable, and then wait 5 seconds before proceeding to help avoid possible damage to the system board. • Clean the display with a soft,
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    www.dell.com | support.dell.com • Always use the palm rest with the keyboard, touch pad, or track stick. Leave space to rest your hands when using an external mouse. • Let your upper arms hang naturally at your sides. •
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    When Removing or Replacing Parts Before removing or installing memory modules, or adding a modem or Mini PCI card, perform the following steps in the sequence indicated. NOTICE: The only time you should ever access the inside of your computer is when you are installing memory modules, or adding a
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    dell.com | support.dell.com You can also take the following steps to prevent damage from electrostatic discharge (ESD): • When unpacking a static-sensitive component from its shipping carton, do not remove Against Electrostatic Discharge" in the safety instructions. 18 Sa f e t y an d E M C I
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    a New Computer (Windows® XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer About the Module Bay Enabling the Infrared Sensor Setting Up the Dolby Headphone Setting Up the APR to Connect to a Network Power Protection Devices www.dell.com | support.dell.com 1
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    www.dell.com | support.dell.com Connecting a Printer See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to
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    cable parallel connector on printer clips (2) notches (2) 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see page 22). USB Printer 1 Install the printer driver if necessary (see page 22
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    www.dell.com | support.dell.com USB connector on back of computer USB printer cable USB connector on printer Installing the Printer Driver If you need to install a printer driver, insert the installation CD into the CD or DVD drive. Then follow the prompts on the screen and use the instructions
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    , click Next. 3 On the Which computer is this? screen, select New Computer, and then click Next. 4 Follow the instructions on the screen. Setting Up a Home and Office Network (Windows XP Only) Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or
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    down and then click OK. The computer automatically turns off after the shutdown process finishes. About the Module Bay The module bay supports several types of devices, including the following: • Floppy drive • CD drive • CD-RW drive • DVD drive • Zip drive • Second hard drive 24 Se t t i n g U p
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    battery • Dell TravelLite™ module NOTICE: To prevent damage to the docking connector, do not remove or replace connector, do not remove or replace devices while the computer is connected to an APR. In Microsoft Windows XP 1 Double-click the your password to unlock your computer. Se t t i n g U p 25
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    www.dell.com | support.dell.com In Microsoft Windows Me 1 Right-click the Softex BayManager icon on the Microsoft Windows taskbar. 2 Click Remove/Swap. 3 Wait a few seconds until the device is ready to be ejected. 4 Keep the display open, and tilt the computer back so that you can
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    5 Press the down-arrow key to highlight Fast IR or Slow IR. Dell recommends that you use Fast click Yes. 7 Follow the instructions on the screen while the infrared sensor driver is installing. 8 At the available only if your computer has a DVD drive. HINT: Icon labels may be visible only when you place
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    www.dell.com | support.dell.com 6 Click Apply, and then click OK to close the WinDVD Properties window. 7 Click Exit. HINT: A network adapter is also referred to as a network interface controller (NIC). Setting Up the APR to Connect to a Network NOTICE: Do not install a network adapter or a
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    is being saved to the hard drive may result in data loss or file damage. A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See
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    www.dell.com | support.dell.com 30 Se t t i n g U p
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    Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Windows XP Reinstalling Windows Me Reinstalling Windows 2000 www.dell.com | support.dell.com
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    www.dell.com | support.dell.com HINT: If you have a problem with an external device, see the device documentation or contact the manufacturer. Finding help file for more information on standby mode. Get technical assistance from Dell. See page 103. ® See page 36. 32 So l v i n g P r o bl e m s
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    See page 58. See page 38. See page 40. See page 41. See page 42. See page 46. See page 47. See page 48. See page 49. See page 49-53 See page 53. See page 36. See page 54. See page 42. See page 56. So l v i ng P r o bl e m s 33
  • Dell Inspiron 4100 | Solutions Guide - Page 34
    Start button and then click Help and Support. 2 Type a word or phrase that describes your problem and then click the arrow icon. 3 Click the topic that describes your problem and then click Display. 4 Follow the instructions shown on the screen. TO A C CE S S H E LP I N W I ND OW S 2 0 00 1 Click
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    Power Problems C HE CK battery may be defective. Contact Dell (see page 103). TE S T TH E EL E CT R IC AL O UT LE T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HE CK T HE AC A D AP TE R - Check the AC adapter cable connections. If the AC adapter
  • Dell Inspiron 4100 | Solutions Guide - Page 36
    and restart the computer. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND T R Y A G AI N - You have too many programs open. Close all windows and open the program that you want to use. O PE R AT IN G S Y S TE M N O T F O UND - Reseat the hard drive (see page 87). 36 So l v i n g P r o bl
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    Control Panel. 2 Double-click the Add/Remove Programs icon. 3 Select the program that you want to remove. 4 Click Change or Remove Programs and follow the prompts on the screen. 5 See the program documentation for installation instructions. X : \ I S NO T AC C ES S IB LE . T HE D E VI C E I S NO
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    the display to turn off. Try pressing any key or move the cursor to exit standby mode. C HE CK T HE BA T TE R Y - If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. TE
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    which can cause poor picture quality. ADJUST WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button and then click Control Panel. 2 change or click the Display icon. 4 Try different settings for Color quality and Screen resolution. Windows Me and Windows 2000: 1 Click the Start button, point
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    www.dell.com | support.dell.com If only part of the display is readable Dell (see page 103). Sound and Speaker Problems If you have a problem with integrated speakers A DJ U S T T HE W I ND OW S VO L UME C O NT RO L - In Windows XP, click the speaker icon in the lower-right corner of your screen
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    . See the speaker documentation for self-test instructions. E LI MIN A TE PO S S I BL E IN TE R F ER E NC E - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. RE INS T A LL TH E SO UN D (A U DI O) D R IV E R - See page 58. Printer Problems If you cannot print to
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    www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click the Start button. 2 Click Control RE INS T A LL TH E PR IN TE R D RI VE R - See page 22. If you cannot print to a USB printer VE RI FY TH E P R INT E R C A B LE C ON NE C TI ON S - Ensure that the
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    RECOGNIZED BY WINDOWS Windows XP 1 Click the Start setting is USB. RE INS T A LL TH E PR IN TE R DR I VE R - See page 20. Modem and Internet Connection Problems NOTICE: Connect for a dial tone. Ensure that you have touchtone telephone service. Try connecting the modem to a different telephone wall
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    www.dell.com | support.dell.com C HE CK T HE CO N NE CT IO N - Verify R R EG UL A R DI AL T ON E - If you have voice mail service, you may hear an irregular dial tone when you have messages. Contact your telephone company for instructions on restoring a normal dial tone. 44 So l v i n g P r o bl e m
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    See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties. Windows XP 1 Click the Start button the Phone and Modems Options icon. 3 In the Locations window, select the location for which you want to disable call waiting, and
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    www.dell.com | support.dell.com VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click the Start button. 2 Click Control is communicating with Windows. If all commands receive responses, the modem is operating properly. Scanner Problems C HE CK T HE PO W E R CA B LE C O NNE C TI
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    has a locking tab or button. RE INS T A LL TH E S CA N NE R D R IV E R - See the scanner documentation for instructions. Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS Windows XP 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse. 3 Try
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    www.dell.com | support.dell.com TO V E RI FY 58. External Keyboard Problems C HE CK T HE KE Y B OA R D CA B LE - Shut down the computer (see page 24). Disconnect the keyboard cable and check scroll lock lights on the keyboard blink during the boot routine 3 From the Windows XP desktop, click Start,
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    D, CHECK THE INTEGRATED KEYBOARD 1 Turn off the computer. 2 Disconnect the external keyboard. 3 Turn on the computer. 4 From the Windows XP desktop, click Start, Drive Problems If you cannot save a file to a floppy disk E NS UR E T HA T W I ND O W S R EC O GN IZ E S T HE D RI V E - In Windows XP
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    www.dell.com | support.dell.com E NS UR E T HA T T HE D IS K IS N O T W R IT E - PR O TE C . 2 Remove the drive from the module bay. See "About the Module Bay" on page 24. 3 Reinstall the drive. 4 Turn on the computer. C LE A N T HE D RI V E - See the Tell Me How help file for instructions. To
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    review "If you have problems with a hard drive" on page 53. 3 Reinstall the drive. 4 Turn on the computer. C LE A N T HE D RI VE O R D IS C - See the Tell Me How help file for instructions. To access the help file, see page 34. CHECK THE DRIVE FOR ERRORS 1 Remove the hard drive. 2 Insert the Drivers
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    www.dell.com | support.dell.com HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. If you cannot play a DVD movie E NS UR E T HA T W I ND O W S R EC O GN IZ E S T HE D RI V E - In Windows XP, click the Start button and click My Computer. In Windows Me and
  • Dell Inspiron 4100 | Solutions Guide - Page 53
    . If you have problems with a hard drive A LL O W TH E CO MP UT ER T O CO O L BE F OR E TU R NIN G IT ON - A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. RUN SCANDISK Windows XP and Windows 2000 1 In
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    www.dell.com | support.dell.com CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR - Green indicates that the network connection is active. If the status light is not green, try replacing the network cable. Amber indicates that the optional internal network adapter driver is loaded and the adapter
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    automatically runs during the start-up process. Follow the instructions on the screen. A program is designed for an earlier version of the Windows operating systems R U N T HE P R O GR A M C O MP AT IB IL IT Y W I Z AR D - Windows XP
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    cables from a live power source. 1 Turn off the computer (see page 24), disconnect the AC adapter from the computer, and then disconnect the AC adapter from the electrical outlet. 2 Remove the battery. 3 Wipe off the battery and put it in a safe place to dry. 4 Turn off any attached external devices
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    off the computer by pressing the power button. 14 Replace the hard drive. 15 Replace the module bay device and any PC Cards you removed. 16 Replace the battery. If the computer does not start, or if you cannot identify the damaged components, contact Dell (see page 103). If You Drop or Damage Your
  • Dell Inspiron 4100 | Solutions Guide - Page 58
    for optional devices such as wireless communications, DVD drives, and ZIP drives, see the software CD and documentation that came with those devices. You can also access and download new drivers, system tools, and documentation from Dell's technical support page at http://support.dell.com. For more
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    button, follow the extracting instructions, and read the readme file. If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver. Reinstalling the Modem or Network Adapter Driver If you ordered the internal
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    www.dell.com | support.dell.com HINT: To see the System icon, you may need to click the View all control panel options link at the left side of the screen. Windows XP 1 Save and close any open files, exit any open programs, and insert the Drivers and Utilities CD into the CD or DVD drive. 2 Click
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    . 9 Verify that CD-ROM drives is selected, and then click Next. 10 When the name of the appropriate driver appears, click Next. 11 Click Finish and restart your computer. Using the Windows XP Device Driver Rollback The Windows XP Device Driver Rollback can replace a device driver with the previously
  • Dell Inspiron 4100 | Solutions Guide - Page 62
    dell.com | support.dell.com 1 Click the Start button, and then right-click My Computer. 2 Click Properties. 3 Click the Hardware tab, and then click Device Manager. 4 In the Device Manager window, right-click the device for which the new driver your computer. Windows XP 1 Click the or removed from
  • Dell Inspiron 4100 | Solutions Guide - Page 63
    use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter in the Search window so you can determine what needs to be reconfigured or removed from the Device Manager. 6 Resolve these conflicts before checking
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    dell.com | support.dell.com You can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting in the What would you like help with? list, click Hardware & system device problems, click Hardware, memory or removed from
  • Dell Inspiron 4100 | Solutions Guide - Page 65
    creates system checkpoints. You can also manually create your own checkpoints by creating Restore Points. To limit the amount of hard disk space used, older restore points are automatically purged. To resolve an operating system problem, you can use System Restore from Safe Mode or Normal Mode to
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    screen. Creating a Restore Point Using the System Restore Wizard In Windows XP, you can either use the System Restore Wizard or manually create the restore points. To use the System Restore Wizard, click the Start button, click Help and Support, click System Restore, and then follow the instructions
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    the Computer to an Earlier Operating State If problems occur after you install a device driver, first try using Device Driver Rollback (see page 59). If Device Driver Rollback does not resolve the problem, then use System Restore. NOTICE: Before restoring the computer to an earlier operating state
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    and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative. 1 Insert the Operating System CD into the CD or DVD drive. 2 Shut down the computer (see page
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    3 Press any key when the Press any key to boot from CD message appears on the screen. 4 When the Windows XP Setup screen appears, press to select To set up Windows now. 5 Read the information in the License Agreement window, and then press on your keyboard to agree with the license
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    options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with
  • Dell Inspiron 4100 | Solutions Guide - Page 71
    , and then click Next. The product key is the bar code number found on the Microsoft Windows label, which is located on the computer. 13 When the Start Wizard window appears, click Finish. The Enter Windows Password window appears. Type your user name and password and click OK, or click OK to
  • Dell Inspiron 4100 | Solutions Guide - Page 72
    system setup program Boot menu, follow the instructions on the screen to change the boot sequence so that the CD or DVD drive boots first. Then insert the Operating System CD into the drive. e Press to save your changes and exit the system setup program. f Press any key to boot the computer from
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    configures the computer. 13 When the Completing the Windows 2000 Setup Wizard window appears, remove the CD from the drive, and then click Finish. The computer automatically restarts. Enabling Hibernate Support 1 Click the Start button, point to Settings, and click Control Panel. 2 Double-click
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    www.dell.com | support.dell.com 74 So l v i n g P r o bl e m s
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    SECTION 3 Replacing Parts Using the Advanced Port Replicator Adding Memory Adding a Mini PCI Card Replacing the Hard Drive Adding a Daughter Card Modem www.dell.com | support.dell.com 3
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    www.dell.com | support.dell.com HINT: If you receive a BIOS upgrade floppy disk with your APR, use the disk to an electrical outlet, if applicable. USB connectors (2) mouse connector network connector AC adapter connector keyboard connector serial connector parallel connector video
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    a serial device, such as a serial mouse or digital camera. Connect a network interface cable. Connect a parallel device, such as a printer. Connect an external monitor. Connect the AC adapter. The audio line-out connector is on the side of the APR
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    APR and the computer at the same time. Any battery installed in the computer charges while you use the APR. NOTICE: Always use the Dell AC adapter that came with the APR. If you use any other commercially available AC adapter-or the AC adapter from other Dell computers-you may damage the APR or the
  • Dell Inspiron 4100 | Solutions Guide - Page 79
    external devices, and remove any PC Cards from the computer. 3 Connect the AC adapter to the connector on the APR, and connect the AC power cable to an Undocking the Computer NOTICE: If you do not have a charged battery installed in the computer when you undock the computer, you may lose unsaved data. Re pl
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    www.dell.com | support.dell.com NOTICE: If you do not use correct undocking procedures, you may lose data and the computer may not restart. 1 Save and close all open
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    board. See "Specifications" on page 94 for information on the memory supported by your computer. Be sure to add only memory modules that are intended for your computer. CAUTION: Before working inside your computer, read "When Removing or Replacing Parts" on page 17. 1 Save and close any open files
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    www.dell.com | support.dell.com 4 Remove all installed batteries, and disconnect the AC adapter cable and any external devices from the computer. Wait 5 seconds before proceeding. 5 Ground yourself by touching a metal connector on the back of the computer. NOTICE:
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    firmly into the connector, and rotate the module down until you hear a click. If you do not hear the click, remove the module and reinstall it. HINT: If the memory module is not installed properly, the computer does not boot. No error message indicates this failure. Re pl a c i n g Par t s 83
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    www.dell.com | support.dell.com 9 Replace the cover and screw(s). NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. screw (2) memory module cover 84 Re pl a c i n g Par t s
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    battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 11 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates disconnect any attached devices. 5 Remove any installed PC Cards, batteries, and devices. 6 To
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    dell.com | support.dell.com 10 If a Mini PCI card is not already installed, go to step 11. If you are replacing a Mini PCI card, remove the existing card: a Disconnect the Mini PCI card from the antenna cables. screws (2) memory are keyed for correct insertion; do not force the connections. 86 Re pl a c i n
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    PCI card until it snaps into the inner tabs of the socket. 15 Replace the cover. Replacing the Hard Drive NOTICE: To prevent data loss, turn off your computer (see page 24) before removing the hard drive. Do not remove the hard drive while the computer is on, in standby mode, or in hibernate mode
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    to install the drivers and utilities on the new hard drive. To replace the hard drive in the hard drive bay: 1 Save and close any open files, exit any open programs, and shut down the computer (see page 24). 2 Remove all installed batteries, and disconnect the AC adapter cable and any external
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    the connector. 8 Push the hard drive into the hard drive bay until the drive is fully seated. 9 Replace and tighten the screw(s) you removed in step 4. 10 Use the Operating System CD to install the operating system you are using for your computer (see page 68). 11 Use the Drivers and Utilities CD to
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    dell.com | support.dell.com Adding a Daughter Card Modem If you ordered the optional modem at the same time that you ordered your computer, Dell devices. 5 Remove any installed PC Cards, batteries, and 11. If you are replacing a modem, remove the existing modem: a Remove the screw(s) securing the
  • Dell Inspiron 4100 | Solutions Guide - Page 91
    pull tab modem cable connector modem cable 11 Connect the modem cable to the modem. NOTICE: The cable connectors are keyed for correct insertion; do not force the connections. 12 Align the modem with the screw hole(s) and press the modem into the connector on the
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    www.dell.com | support.dell.com 92 Re pl a c i n g Par t s
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    SECTION 4 Appendix Specifications Standard Settings Returning Items for Warranty Repair or Credit Dell Technical Support Policy (U.S. Only) Contacting Dell Returning Items for Warranty Repair or Credit Limited Warranties and Return Policy www.dell.com | support.dell.com 4
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    support.dell.com Specifications Microprocessor Microprocessor types L1 cache L2 cache Math coprocessor Processor speed External bus frequency Intel® Mobile Pentium® III-M 32 KB (internal) 512 KB internal to microprocessor various depending on configuration 133 MHz System Information System chip
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    module socket Memory module capacities Memory type Standard memory Maximum memory Memory access time: clock speed Ports and Connectors Serial Parallel Video Audio PS/2 keyboard/mouse USB Infrared Docking S-video TV-out Mini PCI PC133 SDRAM two user-accessible SODIMM sockets 64, 128, 256, and 512 MB
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    RJ-45 port (optional) Communications Modem: Type Controller Interface Network adapter v.92 56K MDC softmodem internal AC 97 bus 10/100 Ethernet LOM Video Video type Data bus Video controller Video memory LCD interface TV support 128-bit hardware accelerated 4X AGP ATI Mobility RADEON or NVidia
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    Audio (continued) Internal speaker amplifier Volume controls Display Type (active-matrix Vertical Pixel pitch Power Consumption: Panel with backlight (typical) Controls Keyboard Number of keys Key travel 1.0-W channel into 4 ohms keyboard shortcuts, program menus XGA; SXGA+; UXGA 214.3 mm (8.4
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    www.dell.com | support.dell.com 98 Ap pe nd i x Keyboard (continued) Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Track Stick X/Y position resolution (graphics table mode) Size Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (
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    Battery (continued) Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage
  • Dell Inspiron 4100 | Solutions Guide - Page 100
    www.dell.com | support.dell.com Physical (continued) Weight (with 8-cell battery): Environmental Temperature range: Operating Storage Operating Storage 2.4 kg (5.3 lb) with travel module 2.6 kg (5.7 lb) with floppy drive 2.6 kg (5.8 lb) with CD drive 0° to 35°C (32° to 95°F) -40° to 65°C (-40° to
  • Dell Inspiron 4100 | Solutions Guide - Page 101
    do so by Dell technical support, do not screen. The screens display such information as: • System configuration • Boot configuration and dock configuration settings • Basic device configuration settings • Battery charge status • Power management settings • System security and hard drive password
  • Dell Inspiron 4100 | Solutions Guide - Page 102
    software diskettes, guides, and so Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, application software, and hardware drivers
  • Dell Inspiron 4100 | Solutions Guide - Page 103
    support service contract purchased with the computer. 2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement , any Dell-branded monitors, keyboards, mice,
  • Dell Inspiron 4100 | Solutions Guide - Page 104
    www.dell.com | support.dell.com See "Dell Technical Support Policy (U.S. Only)" on page 100 for a description of the hardware and software support provided by Dell. Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-mail Address Antigua
  • Dell Inspiron 4100 | Solutions Guide - Page 105
    Fax Country Code: 55 Sales City Code: 51 Website: http://www.dell.com/br Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Automated Order-Status System International
  • Dell Inspiron 4100 | Solutions Guide - Page 106
    or Service Area, Website and E-mail Address Home and Small Business Technical Support Corporate Accounts Technical Support Customer Support General Support Technical Support Customer Care Fax TechFax Switchboard Website: http://support.euro.dell.com E-mail: [email protected] Technical Support
  • Dell Inspiron 4100 | Solutions Guide - Page 107
    Sales Fax Fax (Alternative) Website: http://support.euro.dell.com E-mail: http://support.euro.dell.com/fr/fr/emaildell/ Corporate Technical Support Customer Care Switchboard Sales Fax Website: http://support.euro.dell.com E-mail: http://support.euro.dell.com/fr/fr/emaildell/ Area Codes
  • Dell Inspiron 4100 | Solutions Guide - Page 108
    Care Public Accounts Customer Care Switchboard Website: http://support.euro.dell.com E-mail: [email protected] Guatemala General Support Hong Kong Technical Support International Access Code: 001 Customer Service (Penang, Malaysia) Country Code: 852 Transaction Sales
  • Dell Inspiron 4100 | Solutions Guide - Page 109
    Jamaica Department Name or Service Area, Website and E-mail Address Home and Small Business Technical Support Customer Care Fax Switchboard Website: http://support.euro.dell.com E-mail: http://support.euro.dell.com/it/it/emaildell/ Corporate Technical Support Customer Care Fax Switchboard Website
  • Dell Inspiron 4100 | Solutions Guide - Page 110
    (Dimension™ and Inspiron™) City Code: 44 Technical Support Outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™ and Latitude™) Technical Support Outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business
  • Dell Inspiron 4100 | Solutions Guide - Page 111
    http://support.euro.dell.com E-mail: [email protected] Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support Customer Service Transaction Sales Corporate Sales Area Codes, Local Numbers, and Toll Free Numbers 512 728-4093 512 728-3619 512 728-3883 512 728-4397 512
  • Dell Inspiron 4100 | Solutions Guide - Page 112
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Mexico International Access Code: 00 Country Code: 52 Department Name or Service Area, Website and E-mail Address Customer Technical Support Sales Customer Service Main Netherlands Antilles
  • Dell Inspiron 4100 | Solutions Guide - Page 113
    Code: 011 Customer Care Country Code: 48 Sales City Code: 22 Customer Service Fax Reception Desk Fax Switchboard Website: http://support.euro.dell.com E-mail: [email protected] Portugal Technical Support International Access Code: 00 Customer Care Country Code: 35 Sales Puerto Rico
  • Dell Inspiron 4100 | Solutions Guide - Page 114
    : 27 City Code: 11 Customer Care Sales Fax Switchboard Website: http://support.euro.dell.com E-mail: [email protected] Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Spain (Madrid) Home and Small Business International
  • Dell Inspiron 4100 | Solutions Guide - Page 115
    Code: 8 Fax Technical Support Sales Website: http://support.euro.dell.com E-mail: [email protected] E-mail Support for Latitude and Inspiron: [email protected] E-mail Support for OptiPlex: [email protected] E-mail Support for Servers: [email protected] Switzerland (Geneva
  • Dell Inspiron 4100 | Solutions Guide - Page 116
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-mail Address Thailand Technical Support International Access Code: 001 Customer Service (Penang, Malaysia) Country Code: 66 Sales Trinidad/Tabago
  • Dell Inspiron 4100 | Solutions Guide - Page 117
    -426-5150 Fax toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll free: 1-877-DELLTTY (1-877-335-5889) Switchboard 512 338-4400 DellNet™ Technical Support toll free: 1-877-Dellnet (1-877-335-5638) A ppe ndix 117
  • Dell Inspiron 4100 | Solutions Guide - Page 118
    dell.com | support.dell.com Country (City) International Access Code Country Code City Code US Virgin Islands Venezuela Department Name or Service Area, Website and E-mail Address General Support General Support being returned (power cables, software diskettes, guides, and so on) if the return is
  • Dell Inspiron 4100 | Solutions Guide - Page 119
    modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation
  • Dell Inspiron 4100 | Solutions Guide - Page 120
    .dell.com | support.dell.com Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is
  • Dell Inspiron 4100 | Solutions Guide - Page 121
    -phone service provided by the telephone company. Connection to party line service is subject to state tariffs. There are no user serviceable parts on the modifications to maintain uninterrupted service. If you experience trouble with this telephone equipment, see "Contacting Dell" on page 103 to
  • Dell Inspiron 4100 | Solutions Guide - Page 122
    www.dell.com | support.dell.com Fax Branding The Telephone Consumer Protection Act of transmission charges. Battery Disposal Your computer uses a lithium-ion battery and a nickel-metal hydride (NiMH) coin-cell battery. For instructions about replacing the lithium-ion battery in your computer
  • Dell Inspiron 4100 | Solutions Guide - Page 123
    : System input voltage: System input current: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México
  • Dell Inspiron 4100 | Solutions Guide - Page 124
    www.dell.com | support.dell.com 124 Ap pe nd i x Información para NOM (únicamente 15520 México, D.F. 100-240 VAC 50-60 Hz 1.5 A 20 VDC 3.5 A Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a one-year limited warranty, a two-year
  • Dell Inspiron 4100 | Solutions Guide - Page 125
    monitors, keyboards, and mice (including those sold through the DellWare program) are not covered. Dell will repair or replace products covered under this limited warranty that are returned to Dell's facility. To request warranty service, you must contact Dell's Customer Technical Support within
  • Dell Inspiron 4100 | Solutions Guide - Page 126
    | support.dell.com NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software. Dell owns all parts
  • Dell Inspiron 4100 | Solutions Guide - Page 127
    accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does
  • Dell Inspiron 4100 | Solutions Guide - Page 128
    will ship the repaired or replacement products to you freight prepaid if you use an address in the continental U.S., where applicable. Shipments to other locations will be made freight collect. NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage
  • Dell Inspiron 4100 | Solutions Guide - Page 129
    You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of
  • Dell Inspiron 4100 | Solutions Guide - Page 130
    accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does
  • Dell Inspiron 4100 | Solutions Guide - Page 131
    will ship the repaired or replacement products to you freight prepaid if you use an address in the continental U.S., where applicable. Shipments to other locations will be made freight collect. NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage
  • Dell Inspiron 4100 | Solutions Guide - Page 132
    www.dell.com | support.dell.com 132 Ap pe nd i x You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance
  • Dell Inspiron 4100 | Solutions Guide - Page 133
    accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does
  • Dell Inspiron 4100 | Solutions Guide - Page 134
    will ship the repaired or replacement products to you (freight prepaid) if you use an address in Canada, where applicable. Shipments to other locations will be made freight collect. NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in
  • Dell Inspiron 4100 | Solutions Guide - Page 135
    causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. A ppe ndix 135
  • Dell Inspiron 4100 | Solutions Guide - Page 136
    will ship the repaired or replacement products to you freight prepaid if you use an address in Canada, where applicable. Shipments to other locations will be made freight collect. NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in
  • Dell Inspiron 4100 | Solutions Guide - Page 137
    hardware failure to Dell's Customer Technical Support in advance to obtain Dell's concurrence that a part should be replaced and to have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in Canada, where applicable. Shipments to other locations will be made
  • Dell Inspiron 4100 | Solutions Guide - Page 138
    www.dell.com | support.dell.com DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH -Year Limited Warranty (Canada Only) Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or
  • Dell Inspiron 4100 | Solutions Guide - Page 139
    will ship the repaired or replacement products to you freight prepaid if you use an address in Canada, where applicable. Shipments to other locations will be made freight collect. NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in
  • Dell Inspiron 4100 | Solutions Guide - Page 140
    hardware failure to Dell's Customer Technical Support in advance to obtain Dell's concurrence that a part should be replaced and to have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in Canada, where applicable. Shipments to other locations will be made
  • Dell Inspiron 4100 | Solutions Guide - Page 141
    YOU. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET Dell's three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive. If Dell
  • Dell Inspiron 4100 | Solutions Guide - Page 142
    contact Dell Customer Service to receive a Credit Return Authorization Number. See "Contacting Dell" on must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with , reconditioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable.
  • Dell Inspiron 4100 | Solutions Guide - Page 143
    from the original purchase date. Products for which proper claims are made will, at Dell's option, be repaired or replaced at Dell's expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building
  • Dell Inspiron 4100 | Solutions Guide - Page 144
    www.dell.com | support.dell.com Limitation and Statutory Rights Dell makes no other warranty, guarantee or like this Guarantee will be the end user's sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or
  • Dell Inspiron 4100 | Solutions Guide - Page 145
    drive fixing problems, 49 H hard drive preventing damage, 88 preventing data loss, 87 replacing, 87 returning to Dell, 89 help file accessing, 34 hibernate file enable support, 73 I infrared sensor enabling, 26 IRQ conflicts, 62 K keyboard fixing problems, 48, 49 unexpected characters, 49 M memory
  • Dell Inspiron 4100 | Solutions Guide - Page 146
    94 System Restore, 65 system setup program, 101 T Tell Me How help file accessing, 34 troubleshooting about, 32 blue screen, 55 cannot play a DVD movie, 52 cannot save to floppy disk, 49 CD-RW drive stops writing, 52 dropped or damaged computer, 57 e-mail problems, 56 external keyboard problems, 48
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www.dell.com | support.dell.com
Dell™ Inspiron™ 4100
Solutions Guide