Dell Inspiron 4100 Solutions Guide - Page 5

Reinstalling the Modem or Network Adapter Driver, Using the Windows XP Device Driver Rollback - hard drives

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Page 5 highlights

Drive Problems 49 If you cannot save a file to a floppy disk 49 If you cannot play a CD, CD-RW, or DVD 51 If you cannot play a DVD movie 52 If you cannot eject the CD, CD-RW, or DVD drive tray . . . . . 52 If you hear an unfamiliar scraping or grinding sound 52 If the CD-RW drive stops writing 52 If you have problems with a hard drive 53 Network Problems 53 General Program Problems 54 A program crashes 54 A program stops responding 54 A solid blue screen appears 55 A program is designed for an earlier version of the Windows operating systems 55 Error messages appear 55 E-Mail Problems 56 If Your Computer Gets Wet 56 If You Drop or Damage Your Computer 57 Resolving Other Technical Problems 58 Reinstalling Drivers and Utilities 58 Reinstalling the Modem or Network Adapter Driver 59 Using the Windows XP Device Driver Rollback 61 Resolving Software and Hardware Incompatibilities 62 Windows XP 62 Windows Me 63 Windows 2000 64 Using System Restore 65 Windows XP 65 Windows Me 66 Creating a Restore Point 66 Contents 5

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Contents
5
Drive Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . .
49
If you cannot save a file to a floppy disk
. . . . . . . . . . . . .
49
If you cannot play a CD, CD-RW, or DVD
. . . . . . . . . . . .
51
If you cannot play a DVD movie
. . . . . . . . . . . . . . . . .
52
If you cannot eject the CD, CD-RW, or DVD drive tray
. . . . .
52
If you hear an unfamiliar scraping or grinding sound
. . . . . .
52
If the CD-RW drive stops writing
. . . . . . . . . . . . . . . .
52
If you have problems with a hard drive
. . . . . . . . . . . . .
53
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
53
General Program Problems
. . . . . . . . . . . . . . . . . . . . .
54
A program crashes
. . . . . . . . . . . . . . . . . . . . . . .
54
A program stops responding
. . . . . . . . . . . . . . . . . . .
54
A solid blue screen appears
. . . . . . . . . . . . . . . . . . .
55
A program is designed for an earlier version of the
Windows operating systems
. . . . . . . . . . . . . . . . . . .
55
Error messages appear
. . . . . . . . . . . . . . . . . . . . .
55
E-Mail Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
56
If Your Computer Gets Wet
. . . . . . . . . . . . . . . . . . . . .
56
If You Drop or Damage Your Computer
. . . . . . . . . . . . . .
57
Resolving Other Technical Problems
. . . . . . . . . . . . . . . .
58
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . . .
58
Reinstalling the Modem or Network Adapter Driver
. . . . . . .
59
Using the Windows XP Device Driver Rollback
. . . . . . . . .
61
Resolving Software and Hardware Incompatibilities
. . . . . . .
62
Windows XP
. . . . . . . . . . . . . . . . . . . . . . . . . .
62
Windows Me
. . . . . . . . . . . . . . . . . . . . . . . . . .
63
Windows 2000
. . . . . . . . . . . . . . . . . . . . . . . . .
64
Using System Restore
. . . . . . . . . . . . . . . . . . . . . . .
65
Windows XP
. . . . . . . . . . . . . . . . . . . . . . . . . .
65
Windows Me
. . . . . . . . . . . . . . . . . . . . . . . . . .
66
Creating a Restore Point
. . . . . . . . . . . . . . . . . . . .
66