Dell Inspiron 4100 Solutions Guide - Page 54

General Program Problems - drivers xp

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www.dell.com | support.dell.com CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR - Green indicates that the network connection is active. If the status light is not green, try replacing the network cable. Amber indicates that the optional internal network adapter driver is loaded and the adapter is detecting activity. RE S TA R T T HE C OM PU TE R - Try to log on to the network again. C ON TA C T Y OU R N E TW O R K A D MIN IS T RA T OR - Verify that your network settings are correct and that the network is functioning. HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD. General Program Problems A program crashes S EE T HE S O FT W A RE D O CU ME NT AT IO N - Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary. A program stops responding END THE PROGRAM - 1 Press and hold . 2 In Windows XP and Windows 2000, click the Applications tab, and then select the program that is no longer responding. In Windows Me, select the program that is no longer responding. 3 Click the End Task button. 54 So l v i n g P r o bl e m s

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54
Solving Problems
www.dell.com | support.dell.com
General Program Problems
A program crashes
HINT:
Software usually
includes installation
instructions in its
documentation or on a
floppy disk or CD.
A program stops responding
C
HECK
THE
NETWORK
LIGHTS
ON
THE
NETWORK
CONNECTOR
—
Green indicates that the network connection is active. If the status light is not
green, try replacing the network cable. Amber indicates that the optional internal
network adapter driver is loaded and the adapter is detecting activity.
R
ESTART
THE
COMPUTER
—
Try to log on to the network again.
C
ONTACT
YOUR
NETWORK
ADMINISTRATOR
—
Verify that your network
settings are correct and that the network is functioning.
S
EE
THE
SOFTWARE
DOCUMENTATION
—
Many software manufacturers
maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.
E
ND
THE
PROGRAM
—
1
Press and hold <Ctrl><Shift><Esc>.
2
In Windows XP and Windows 2000
, click the
Applications
tab, and then select
the program that is no longer responding.
In Windows Me
, select the program
that is no longer responding.
3
Click the
End Task
button
.