Dell PowerStore 3000X EMC PowerStore Service Scripts Guide - Page 62

Usage, Format, Optional arguments, Actions

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Usage Function Mode Usage Requires service user password? Requires root privileges? May cause data unavailability? May cause data loss? Scope Prerequisites Diagnostic Normal or Service Service No No No No Cluster The firewall must be configured correctly. Format svc_remote_support [-h] {modify,modify_contact,list,repair,restart,connectivity} Optional arguments Qualifier -h, --help Description Show the help message and exit. Actions Action modify list Description Modify the remote support configuration on the appliance. List the components of the remote support configuration. If SupportAssist is enabled, this script also reports the eVE docker container status. modify_contact Modify the remote support user contact information and credentials. repair Inspect and repair the remote support configuration. When run on the master appliance, this script inspects the cluster configuration and repairs any appliance that does not match that configuration. For example, if SupportAssist is enabled on the cluster but is no longer enabled on an individual appliance, this script reenables SupportAssist. status restart Display the status of the embedded SupportAssist system. Restart SupportAssist. Restart the eVE docker on the appliance if it is enabled. All configuration data is preserved. connectivity reinitialize List the appliance remote support connectivity status. Reinitialize the eVE docker on the current appliance if it is enabled. This action stops the container, starts it again, and then reprovisions it. This action requires embedded SupportAssist. 62 Service Commands

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Usage
Function
Diagnostic
Mode
Normal or Service
Usage
Service
Requires service user password?
No
Requires root privileges?
No
May cause data unavailability?
No
May cause data loss?
No
Scope
Cluster
Prerequisites
The firewall must be configured correctly.
Format
svc_remote_support [-h] {modify,modify_contact,list,repair,restart,connectivity}
Optional arguments
Qualifier
Description
-h
,
--help
Show the help message and exit.
Actions
Action
Description
modify
Modify the remote support configuration on the appliance.
list
List the components of the remote support configuration.
If SupportAssist is enabled, this script also reports the eVE docker container status.
modify_contact
Modify the remote support user contact information and credentials.
repair
Inspect and repair the remote support configuration.
When run on the master appliance, this script inspects the cluster configuration and repairs any appliance that
does not match that configuration.
For example, if SupportAssist is enabled on the cluster but is no longer enabled on an individual appliance, this
script reenables SupportAssist.
status
Display the status of the embedded SupportAssist system.
restart
Restart SupportAssist. Restart the eVE docker on the appliance if it is enabled.
All configuration data is preserved.
connectivity
List the appliance remote support connectivity status.
reinitialize
Reinitialize the eVE docker on the current appliance if it is enabled. This action stops the container, starts it again,
and then reprovisions it. This action requires embedded SupportAssist.
62
Service Commands