Dell PowerStore 3000X EMC PowerStore Service Scripts Guide - Page 63

List the remote configuration (svc_remote_support list)

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List the remote configuration (svc_remote_support list) Format usage: svc_remote_support list [-h] [-d] [-v] [-q] [--connectivity_stats [--count ]] Optional arguments Qualifier -h, --help -d, --debug -v, --verbose -q, --quiet --connectivity_stats --count Description Show the help message and exit. Initiate verbose logging for debugging purposes. List additional content. Suppress any additional prompts or messages. If the parameter is enabled, enter 1 to exit. If the parameter is disabled, enter 0 to exit. Return the last count heart-beat results. Display the last keep-alive results to help with debugging. Modify the remote support configuration (svc_remote_support_modify) Format svc_remote_support modify [-h] [-d] [--force_disable] Optional arguments Qualifier -h, --help -d, --debug --force_disable Description Show the help message and exit. Initiate verbose logging for debugging purposes. Disable SupportAssist (type = SRS_Gateway), even if the VE Gateway server is not accessible. Use case If you decommission a gateway before disabling SupportAssist on a cluster, the appliance cannot communicate with the decommissioned gateway. The appliance also cannot migrate to a new gateway. Using the --force_disable argument on each appliance allows you to disable SupportAssist. Modify contact information (svc_remote_support modify_contact) Format svc_remote_support modify_contact [--first_name ][--last_name ] [--email ] [--office_phone value] [--mobile_phone ] [--location ] Service Commands 63

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List the remote configuration (svc_remote_support list)
Format
usage: svc_remote_support list [-h] [-d] [-v] [-q] [--connectivity_stats [--count <value>]]
Optional arguments
Qualifier
Description
-h
,
--help
Show the help message and exit.
-d
,
--debug
Initiate verbose logging for debugging purposes.
-v
,
--verbose
List additional content.
-q
,
--quiet
Suppress any additional prompts or messages.
If the parameter is enabled, enter
1
to exit. If the parameter is disabled, enter
0
to exit.
--connectivity_stats
Return the last count heart-beat results.
--count
Display the last keep-alive results to help with debugging.
Modify the remote support configuration
(svc_remote_support_modify)
Format
svc_remote_support modify [-h] [-d] [--force_disable]
Optional arguments
Qualifier
Description
-h
,
--help
Show the help message and exit.
-d
,
--debug
Initiate verbose logging for debugging purposes.
--force_disable
Disable SupportAssist (
type = SRS_Gateway
), even if the VE Gateway server is not accessible.
Use case
If you decommission a gateway before disabling SupportAssist on a cluster, the appliance cannot communicate with the decommissioned
gateway. The appliance also cannot migrate to a new gateway. Using the
--force_disable
argument on each appliance allows you to
disable SupportAssist.
Modify contact information (svc_remote_support
modify_contact)
Format
svc_remote_support modify_contact [--first_name
<value>
][--last_name
<value>
] [--email
<value>
] [--office_phone
value
] [--mobile_phone
<value>
] [--location <value>]
Service Commands
63