Dell PowerStore 3000X EMC PowerStore Service Scripts Guide - Page 64

Repair the remote support configuration (svc_remote_support repair), Optional arguments, Format

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Optional arguments Qualifier --first_name --last_name --email --office_phone --mobile_phone --location Description Specify the first name of the contact. Specify the last name of the contact. Specify the contact email. Specify the contact office phone. Specify the contact mobile phone. Specify the contact location. Repair the remote support configuration (svc_remote_support repair) When you run this script on the master appliance, it inspects the cluster configuration and repairs any appliance that does not match. Format svc_remote_support repair [-h] [-d] [-i] Optional arguments Qualifier -h, --help -d,--debug -i, --inspect Description Show the help message and exit. Initiate verbose logging for debugging purposes. Inspect the cluster configuration; action is not taken. Use case 1 If a repair or recovery action disables SupportAssist on an appliance, the svc_remote_support repair script compares the current SupportAssist state to the cluster state. If the script detects that SupportAssist should be enabled, it then enables it. This script also applies all configurations as a proxy server, or as a policy manager for integrated systems. Example 1 The following example shows the script detecting that an appliance is not synchronized with the cluster: svc_remote_support repair --inspect Remote Support Configuration: Appl_1 configuration not synchronized with cluster. Cluster: Enabled, Appl_1: Disabled SRS Server authentication: Verified Example 2 The following example shows the script confirming that SupportAssist is disabled on the appliance: svc_remote_support repair --inspect Remote Support Configuration: Synchronized with cluster SRS Server authentication: Error, cannot authenticate with SRS server 64 Service Commands

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Optional arguments
Qualifier
Description
--first_name
Specify the first name of the contact.
--last_name
Specify the last name of the contact.
--email
Specify the contact email.
--office_phone
Specify the contact office phone.
--mobile_phone
Specify the contact mobile phone.
--location
Specify the contact location.
Repair the remote support configuration
(svc_remote_support repair)
When you run this script on the master appliance, it inspects the cluster configuration and repairs any appliance that does not match.
Format
svc_remote_support repair [-h] [-d] [-i]
Optional arguments
Qualifier
Description
-h
,
--help
Show the help message and exit.
-d
,
--debug
Initiate verbose logging for debugging purposes.
-i
,
--inspect
Inspect the cluster configuration; action is not taken.
Use case 1
If a repair or recovery action disables SupportAssist on an appliance, the svc_remote_support repair script compares the current
SupportAssist state to the cluster state. If the script detects that SupportAssist should be enabled, it then enables it.
This script also applies all configurations as a proxy server, or as a policy manager for integrated systems.
Example 1
The following example shows the script detecting that an appliance is not synchronized with the cluster:
svc_remote_support repair --inspect
Remote Support Configuration:
Appl_1 configuration not synchronized with cluster.
Cluster: Enabled, Appl_1: Disabled
SRS Server authentication: Verified
Example 2
The following example shows the script confirming that SupportAssist is disabled on the appliance:
svc_remote_support repair --inspect
Remote Support Configuration:
Synchronized with cluster
SRS Server authentication:
Error, cannot authenticate with SRS server
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Service Commands