Dell S5840cdn Color Smart Printer Print from SharePoint Administrators Guide - Page 15

Troubleshooting 15 Contact your sales representative If you still cannot resolve the problem, then contact your sales representative. Cannot access My Site Try one or more of the following: Make sure that you specify the correct URL scheme for My Site in the configuration page for the application For more information, see "Configuring SharePoint settings" on page 10. Make sure that My Site is configured properly in the SharePoint server For more information, contact your SharePoint administrator. Cannot access or find a site on the list Try one or more of the following: Make sure that the application settings match the SharePoint server settings For more information, see "Configuring SharePoint settings" on page 10. Make sure that you have access to the SharePoint server and have proper site permission For more information, contact your SharePoint administrator. Make sure that the SharePoint URL is properly mapped to the public URL For more information, see "Configuring alternate access mapping" on page 8. Make sure that all subsites are listed in the site collection 1 From the SharePoint server, launch the SharePoint Central Administration site, and then click Application Management > Site Collections > View all site collections. 2 Confirm that your site is on the list. Note: You need administrative rights to add a site. To change your permission level, contact your SharePoint administrator. Contact your sales representative If you still cannot resolve the problem, then contact your sales representative.