Dell S5840cdn Color Smart Printer Print from SharePoint Administrators Guide - Page 16

Cannot print documents, Make sure that the PDF file is not encrypted

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Troubleshooting 16 Cannot print documents Try one or more of the following: Make sure that the PDF file is not encrypted Make sure that you have access rights to the SharePoint URL 1 Open a Web browser, and then type the SharePoint URL. 2 Log in using an administrator account. Note: If you do not have an administrator account, then contact your SharePoint administrator. 3 From the landing page, click the settings icon, and then click Site Settings. 4 From the Users and Permissions section, click Site Permissions > Check Permissions. 5 Type your user name. 6 Click Check Now. Note: If you have Read or View Only access, then contact your SharePoint administrator to change your permission level.

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Cannot print documents
Try one or more of the following:
Make sure that the PDF file is not encrypted
Make sure that you have access rights to the SharePoint URL
1
Open a Web browser, and then type the SharePoint URL.
2
Log in using an administrator account.
Note:
If you do not have an administrator account, then contact your SharePoint administrator.
3
From the landing page, click the settings icon, and then click
Site Settings
.
4
From the Users and Permissions section, click
Site Permissions
>
Check Permissions
.
5
Type your user name.
6
Click
Check Now
.
Note:
If you have Read or View Only access, then contact your SharePoint administrator to change
your permission level.
Troubleshooting
16