Dell U2723QE Monitor Simplified Service Manual - Page 23

Set Multi-Monitor Sync MMS turn off

Page 23 highlights

6. Trouble Shooting Instructions Problem What you experience Possible solutions OSD lagging 2 or 3 monitors • Set Multi-Monitor Sync (MMS) turn off when navigating connected in • Or Slow the OSD navigating speed to 1 second menu daisy chain when MMS is On, OSD lagging during menu navigation OSD no response 2 or 3 monitors • Set Multi-Monitor Sync (MMS) turn off connected in daisy chain when MMS is On, no OSD response during menu navigation response during menu navigation Can't adjust Brightness/ Contrast through Dell Display Manager (DDM) 2 or 3 monitors connected in daisy chain when MMS is On, some functions of the 2nd or 3rd monitors may not work on DDM • Set Multi-Monitor Sync (MMS) turn off • Or adjust Brightness/contrast through OSD U3023E as 2nd monitor no displayed image when 1st monitor with USB-C cable connected to Nvidia Graphic Card (DSC Enable) with Salomon docking Two monitors • In the BIOS menu set to disable" discrete connected in graphics controller direct output mode" Daisy chain, • Without docking 2nd monitor U3023E no displayed image when set MST On and USB-C Prioritization (High Data Speed)

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6
. Trouble Shooting Instructions
Problem
What you
experience
Possible solutions
OSD lagging
when navigating
menu
2 or 3 monitors
connected in
daisy chain
when MMS
is On, OSD
lagging during
menu navigation
Set Multi-Monitor Sync (MMS) turn off
Or Slow the OSD navigating speed to 1 second
OSD no
response
2 or 3 monitors
connected in
daisy chain
when MMS is
On, no OSD
response during
menu navigation
response during
menu navigation
Set Multi-Monitor Sync (MMS) turn off
Can’t adjust
Brightness/
Contrast
through
Dell Display
Manager
(DDM)
2 or 3 monitors
connected in
daisy chain
when MMS
is On, some
functions of
the 2
nd
or 3
rd
monitors may
not work on
DDM
Set Multi-Monitor Sync (MMS) turn off
Or adjust Brightness/contrast through OSD
U3023E as
2
nd
monitor
no displayed
image when 1
st
monitor with
USB-C cable
connected
to Nvidia
Graphic Card
(DSC Enable)
with Salomon
docking
Two monitors
connected in
Daisy chain,
2
nd
monitor
U3023E no
displayed image
when set MST
On and USB-C
Prioritization
(High Data
Speed)
In the BIOS menu set to disable” discrete
graphics controller direct output mode”
Without docking