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Dell Vostro 1200 Owner's Manual - Page 78

Hardware Troubleshooter

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YOUR SYSTEM AUTOMATICALLY POWER OFF BECAUSE IT BECAME WARMER THAN EXPECTED. THIS MAY HAVE BEEN CAUSED BY: OPERATING OR STORING THE SYSTEM IN AN ENVIRONMENT WHERE THE AMBIENT TEMPERATURE IS TOO HIGH, OR OBSTRUCTING TH E AIR FL OW FROM THE SYSTEM FAN VENTS. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I T H E R R O R C O D E # M 1 0 0 4 . - Contact Dell for assistance (see "Contacting Dell" on page 129). ***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER MANAGEMENT FOR MULTI CORE PROCESSORS WILL BE DISABLED. - ***UL CIRCUIT TRIPPED*** THE UL TRIP COUNT IS SHOWN BELOW THE F3-KEY MESSAGE. STRIKE THE F3 KEY TO CLEAR THE UL COUNTER, ANY OTHER KEY TO CONTINUE. - Run the Dell Diagnostics (see "Dell Diagnostics" on page 79). ***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR IN T H E SYS T EM I S N O T S U PP O R T E D. - Ensure that the processor you are using is supported by your computer (see "Specifications" on page 131). Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Windows Vista: 1 Click the Windows Vista start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 78 Troubleshooting Tools

Section	Page
Dell™ Vostro™ 1200 Owner’s Manual	1
Contents	3
Finding Information	11
About Your Computer	19
Front View	19
Left Side View	23
Right Side View	24
Back View	25
Bottom View	28
Using a Battery	31
Battery Performance	31
Checking the Battery Charge	32
Microsoft® Windows® Power Meter	32
Low-Battery Warning	32
Conserving Battery Power	33
Power Management Modes	33
Standby and Sleep Mode	33
Hibernate Mode	34
Configuring Power Management Settings	35
Accessing Power Options Properties	35
Charging the Battery	35
Removing the Battery	36
Storing a Battery	37
Using the Keyboard	39
Numeric Keypad	39
Key Combinations	40
System Functions	40
Power Management	40
Speaker Functions	40
Microsoft® Windows® Logo Key Functions	40
Touch Pad	41
Customizing the Touch Pad	42
Using the Display	43
Adjusting Brightness	43
Using a Projector	43
Making Images and Text Look Bigger or Sharper	44
Microsoft® Windows® XP	44
Windows Vista™	44
Using Both a Monitor and Your Computer Display	45
Microsoft® Windows® XP	45
Windows Vista™	46
Using a Monitor as Your Primary Display	46
Microsoft® Windows® XP	47
Windows Vista™	47
Using Multimedia	49
Playing CDs or DVDs	49
Copying CDs and DVDs	51
How to Copy a CD or DVD	51
Using Blank CDs and DVDs	52
Helpful Tips	53
Adjusting the Volume	54
Adjusting the Picture	54
Setting Up and Using Networks	55
Connecting a Network or Broadband Modem Cable	55
Setting Up a Network in the Microsoft® Windows® XP Operating System	56
Setting Up a Network in the Microsoft Windows Vista™ Operating System	56
Wireless Local Area Network (WLAN)	57
What You Need to Establish a WLAN Connection	57
Checking Your Wireless Network Card	57
Setting Up a New WLAN Using a Wireless Router and a Broadband Modem	58
Connecting to a WLAN	59
Microsoft® Windows® Firewall	61
Using Cards	63
ExpressCards	63
ExpressCard Blanks	64
Installing an ExpressCard	64
Removing an ExpressCard or Blank	65
Securing Your Computer	67
Security Cable Lock	67
Passwords	67
About Passwords	67
Using a Primary (or System) Password	68
Using an Administrator Password	69
Computer Tracking Software	70
Fingerprint Reader (Optional)	70
If Your Computer Is Lost or Stolen	70
Troubleshooting Tools	73
Diagnostic Lights	73
Diagnostic Light Codes During POST	73
System Messages	74
Hardware Troubleshooter	78
Dell Diagnostics	79
When to Use the Dell Diagnostics	79
Starting the Dell Diagnostics From Your Hard Drive	79
Starting the Dell Diagnostics From the Drivers and Utilities Media	81
Dell Diagnostics Main Menu	82
Troubleshooting	85
Battery Problems	85
E-Mail, Modem, and Internet Problems	85
Error Messages	87
Lockups and Software Problems	88
Memory Problems	90
Network Problems	91
Power Problems	91
Printer Problems	92
Scanner Problems	93
Sound and Speaker Problems	94
Touch Pad or Mouse Problems	95
Video and Monitor Problems	96
Power Lights	97
Dell Technical Update Service	98
Dell Support Utility	98
Accessing the Dell Support Utility	99
Clicking the Dell Support Icon	99
Double-Clicking the Dell Support Icon	99
System Setup Program	101
Overview	101
Viewing the System Setup Screens	102
System Setup Screens	102
Commonly Used Options	102
Changing the Boot Sequence	102
Enabling the Infrared Sensor	104
Reinstalling Software	105
Drivers	105
What Is a Driver?	105
Identifying Drivers	105
Reinstalling Drivers and Utilities	106
Hardware and Software Problems	110
Restoring Your Operating System	110
Using Microsoft Windows System Restore	111
Using Dell™ PC Restore and Dell Factory Image Restore	113
Using the Operating System Media	116
Traveling With Your Computer	119
Identifying Your Computer	119
Packing the Computer	119
Travel Tips	120
Traveling by Air	120
Getting Help	123
Obtaining Assistance	123
Technical Support and Customer Service	124
DellConnect	124
Online Services	124
AutoTech Service	125
Automated Order-Status Service	125
Problems With Your Order	125
Product Information	126
Returning Items for Warranty Repair or Credit	126
Before You Call	127
Contacting Dell	129
Specifications	131
Appendix	137
FCC Notice (U.S. Only)	137
FCC Class B	137
Cleaning Your Computer	138
Computer, Keyboard, and Display	138
Mouse (Non-Optical)	139
Touch Pad	139
CDs and DVDs	139
Glossary	141

Match case Limit results 1 per page

Troubleshooting Tools

OUR

SYSTEM

AUTOMATICALLY

POWER

OFF

BECAUSE

BECAME

WARMER

THAN

EXPECTED

THIS

MAY

HAVE

BEEN

CAUSED

OPERATING

STORING

THE

SYSTEM

ENVIRONMENT

WHERE

THE

AMBIENT

TEMPERATURE

TOO

HIGH

OBSTRUCTING

THE

AIR

FLOW

FROM

THE

SYSTEM

FAN

VENTS

THE

PROBLEM

RECURS

PLEASE

CALL

DELL

SUPPORT

WITH

ERROR

CODE

#M1004. —

Contact

Dell for assistance (see "Contacting Dell" on page 129).

***P

ROCESSOR

SSDT

DATA

NOT

FOUND

***

OPERATING

SYSTEM

POWER

MANAGEMENT

FOR

MULTI

CORE

PROCESSORS

WILL

DISABLED

.—

***UL

CIRCUIT

TRIPPED

***

THE

TRIP

COUNT

SHOWN

BELOW

THE

F3-

KEY

MESSAGE

STRIKE

THE

KEY

CLEAR

THE

COUNTER

ANY

OTHER

KEY

CONTINUE

.—

Run the Dell Diagnostics (see "Dell Diagnostics" on page 79).

***P

ROCESSOR

MICROCODE

UPDATE

FAILURE

***

THE

REVISION

PROCESSOR

THE

SYSTEM

NOT

SUPPORTED

.—

Ensure that the processor you are using is

supported by your computer (see "Specifications" on page 131).

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is

detected, but incorrectly configured, you can use the Hardware

Troubleshooter to resolve the incompatibility.

Windows XP:

Click

Start

→

Help and Support

Type

hardware troubleshooter

in the search field and press

<Enter> to start the search.

In the

Fix a Problem

section, click

Hardware Troubleshooter

In the

Hardware Troubleshooter

list, select the option that best describes

the problem and click

to follow the remaining troubleshooting steps.

Windows Vista:

Click the Windows Vista start button

and click

Help and Support.

Type

hardware troubleshooter

in the search field and press

<Enter> to start the search.

In the search results, select the option that best describes the problem and

follow the remaining troubleshooting steps.