Electrolux ERFG2393AS Complete Owners Guide - Page 36

36 TROUBLESHOOTING Let us help you troubleshoot your concern! This section will help you with common issues. If you need us, visit our website, chat with an agent, or call us. We may be able to help you avoid a service visit. If you do need service, we can get that started for you! 1-877-4ELECTROLUX (1-877-435-3287) Electrolux.com Concern Potential Cause Automatic Ice Maker Ice maker is not making any ice. • Ice maker is turned off. Common Solution • Turn on the ice maker. For the refrigerator ice maker, press and hold the Ice Maker On-Off button on your display. For the freezer ice maker, turn the ice maker on by pressing the toggle switch on the - side. • Refrigerator is not connected to the water line or the water valve is not open. • Connect the unit to the household water supply and ensure the water valve is open. • The water supply line is kinked. • Ensure the supply line does not kink when the refrigerator is pushed into place against the wall. • The water filter is not seated properly. • Remove and reinstall the water filter. Be sure to seat it fully into the locked position. • The water filter may be clogged with foreign material. • If water dispenses slowly or not at all, or if the filter is 6 months old or older, you should replace it. • Ice maker bail arm is • Move any item or frozen ice cubes that being held up by an item may block the bail arm from being in not allowing it to go in the the on or down position. Additionally, on or down position. the ice bin itself may be out of position so it prevents the bail arm from dropping all the way down. Be sure the bin is pushed all the way to the rear of the shelf. See ICE MAKER.