Epson ActionPrinter 2000 User Manual - Page 83

Printing, The printer does not print., Troubleshooting

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Printing This section supplies solutions for possible printing problems. The printer does not print. • The ON LINE light is off. Press the ON LINE button to put the printer on line. If the ON LINE light comes on when you remove the printer cable, either the cable or the interface is bad. • The ONLINE light is on but nothing is printed. Check that the software is installed properly for your printer. Check the software's printer settings. Check both ends of the interface cable between the printer and the computer. Make sure your interface cable meets both the printer and computer specifications. • The PAPER OUT light is on. Load paper into the printer. If paper is already loaded, the paper may be set too far to the right for detection by the paper sensor. Move the paper a little to the left. • The printer sounds like it is printing, but nothing is printed. The ribbon cartridge may not be installed properly. See the section on ribbon installation in Chapter 1. The ribbon may be worn out. Replace the ribbon cartridge. Check the paper-thickness setting. 6-4 Troubleshooting

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Printing
This section supplies solutions for possible printing problems.
The printer does not print.
•
The
ON LINE
light is off.
Press the
ON LINE
button to put the printer on line.
If the
ON LINE
light comes on when you remove the printer
cable, either the cable or
the
interface is bad.
•
The
ONLINE
light is on but nothing is printed.
Check that the software is installed properly for your
printer.
Check the software’s printer settings.
Check both ends of the interface cable between the printer
and the computer. Make sure your interface cable meets
both the printer and computer specifications.
•
The
PAPER OUT
light is on.
Load paper into the printer.
If paper is already loaded, the paper may be set too far to
the right for detection by the paper sensor. Move the paper
a little to the left.
•
The printer sounds like it is printing, but nothing is
printed.
The ribbon cartridge may not be installed properly. See the
section on ribbon installation in Chapter 1.
The ribbon may be worn out. Replace the ribbon cartridge.
Check the paper-thickness setting.
6-4
Troubleshooting