Epson CX3810 Quick Reference Guide - Page 28

Where To Get Help Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table. Service World Wide Web Automated Telephone Services Access From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 70665. Use this code to quickly select the Epson Stylus CX3800 Series in SoundAdvice. To speak to a technical support representative, dial: ■ U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (Epson Stylus CX3800 Series all-in-one) ■ Product serial number (located on the back) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral. Other Software Technical Support: Software ArcSoft PhotoImpression Telephone/Fax (510) 440-9901 8:30 AM-5:30 PM, Pacific Time, Monday-Friday Fax: (510) 440-1270 Online and E-mail www.arcsoft.com [email protected] 28 Solving Problems