Epson R280 Product Information Guide - Page 5

Epson Stylus Photo R280 Checking the Printer's Lights To diagnose problems, check the printer's lights: Lights Explanation Green power The printer is receiving a print job, replacing an ink light flashes cartridge, charging ink, or cleaning the print head. Red paper out light is on and green power light flashes If you're printing on paper, your paper ran out. Load more paper and press the paper button to resume printing. If you're printing on a CD or DVD, the CD/DVD tray is not inserted. Insert the tray, then press the paper button. Red paper out light and green power light flash If you're printing on paper, it is jammed in the printer. Press the paper button to eject the paper. If that doesn't work, turn off the printer, open the cover, and pull the paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the paper button. If you're printing on a CD or DVD, the CD/DVD tray has not ejected. Pull out the tray and press the paper button. Red ink light flashes and green power light is on One of the cartridges is nearly expended. Check the message that appears on your screen to determine which cartridge is nearly expended or follow the instructions in the next section to check the ink supply. Make sure you have a replacement cartridge. Red ink light and green power light are on One of the cartridges is nearly expended or not installed. Make sure you have a replacement cartridge, then follow the instructions in the next section to install it. If you have just installed a new cartridge, it may be incompatible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge, as described in the next section. Green power light is off; red paper out and ink lights flash Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. If the lights are still on, contact Epson. Red paper out and red ink light flash alternately and green power light is off The printer may have an internal error. Turn it off, wait a few seconds, and then turn it on again. If the lights are still flashing, contact Epson. Replacing an Ink Cartridge ❏ When the red ink light flashes, one or more ink cartridges are low on ink. ❏ When the red ink light stays on, you need to replace the cartridge(s). You'll also see a message on your screen when you print telling you which cartridge is low or expended. When a cartridge is more than six months old, you may need to replace it if printouts don't look their best. If the quality doesn't improve after cleaning and aligning the print head, you can replace the cartridge even if the red ink light is off. Caution: You cannot print when an ink cartridge is expended, even if other cartridges are not expended. Leave the expended cartridge(s) installed until you have obtained a replacement, or the ink remaining in the print head nozzle may dry out. A window may appear on your computer screen if you try to print when ink is low. On a Windows computer that is connected to the Internet, you may see a screen asking if you want to receive ink offers and other updates from Epson. Click Accept or Decline to continue. Note: To disable checking for ink offers or updates from Epson, see the instructions in your on-screen User's Guide. Checking the Ink Supply Note: Epson cannot guarantee the quality or reliability of non-genuine ink. If you install non-genuine ink cartridges, the ink cartridge status will not be displayed. If any of the ink cartridges installed in the printer is broken, incompatible, or improperly installed, the ink cartridge status will not be accurately displayed. When you use your printer as a shared printer on a network, the client operating systems may not be able to communicate directly with the printer and some functions will not be available for the client. To check your ink supply, do one of the following: ❏ Windows: Double-click the printer icon on your taskbar. ❏ Macintosh OS X: Open the Applications folder and select EPSON Printer Utility2. Select SP R280 Series in the printer list, click OK, and select EPSON StatusMonitor. 7/07 5