Epson SureColor T3000 User Manual - Page 210

The printer has an error., The printer stops printing., Your problem is not listed here.

Page 210 highlights

The printer has an error. o View the message displayed in the control panel. See "Control panel" on page 15. See "What to Do When a Message Is Displayed" on page 204. The printer stops printing. o Is the status of print queue Pause? (Windows) If you stop printing or the printer stops printing because of an error, the print queue enters a Pause status. You cannot print in this status. Double-click the printer icon in the Devices and Printers, Printer, or Printers and Faxes folder; if printing is paused, open the Printer menu and clear the Pause check box. o Does the current printer status show Printing Paused (Mac OS X)? Open the status dialog for your printer and check whether printing is paused. 1. Select System Preferences > Print & Scan (or Print & Fax) > Open Print Queue from the Apple menu. 2. Double-click the icon for any printer that is Paused. 3. Click Resume Printer. Your problem is not listed here. o Decide whether the trouble is caused by the printer driver or the application. (Windows) Perform a test print from the printer driver so that you can check that the connection between the printer and computer is correct and the printer driver settings are correct. 1. Make sure that the printer is turned on and in ready status, and load A4 or larger paper. 2. Open the Devices and Printers, Printer, or Printers and Faxes folder. 3. Right-click the target printer icon, and select Properties. 4. In the Properties dialog, select the General tab and click Print Test Page. After a while the printer starts to print a test page. O If the test page is printed correctly, the connection between the printer and computer is correct. Go to the next section. O If the test page is not printed correctly, check the items above again. See "You cannot print (because the printer does not work)" on page 208. The "Driver Version" shown on the test page is the version number of the Windows internal driver. This differs from the Epson printer driver version that you installed. Problem Solver 210

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251

Problem Solver
210
The printer has an error.
The printer stops printing.
Your problem is not listed here.
o
View the message displayed in the control panel.
See “Control panel” on page 15.
See “What to Do When a Message Is Displayed” on page 204.
o
Is the status of print queue Pause? (Windows)
If you stop printing or the printer stops printing because of an error, the print queue enters a
Pause
status. You cannot print in this status.
Double-click the printer icon in the
Devices and Printers
,
Printer
, or
Printers and Faxes
folder; if
printing is paused, open the
Printer
menu and clear the
Pause
check box.
o
Does the current printer status show Printing Paused (Mac OS X)?
Open the status dialog for your printer and check whether printing is paused.
1. Select
System Preferences
>
Print & Scan
(or
Print & Fax
) >
Open Print Queue
from the
Apple
menu.
2.
Double-click the icon for any printer that is
Paused
.
3. Click
Resume Printer
.
o
Decide whether the trouble is caused by the printer driver or the application. (Windows)
Perform a test print from the printer driver so that you can check that the connection between
the printer and computer is correct and the printer driver settings are correct.
1.
Make sure that the printer is turned on and in ready status, and load A4 or larger paper.
2.
Open the
Devices and Printers
,
Printer
, or
Printers and Faxes
folder.
3.
Right-click the target printer icon, and select
Properties
.
4.
In the Properties dialog, select the
General
tab and click
Print Test Page
.
After a while the printer starts to print a test page.
O
If the test page is printed correctly, the connection between the printer and computer is
correct. Go to the next section.
O
If the test page is not printed correctly, check the items above again.
See “You cannot print (because the printer does not work)” on page 208.
The "Driver Version" shown on the test page is the version number of the Windows internal driver.
This differs from the Epson printer driver version that you installed.