Epson WorkForce WF-2830 Users Guide
Epson WorkForce WF-2830 Manual
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- Epson WorkForce WF-2830 | Users Guide - Page 1
WF-2830 User's Guide - Epson WorkForce WF-2830 | Users Guide - Page 2
- Epson WorkForce WF-2830 | Users Guide - Page 3
Up Epson Connect Services 28 Using Epson Email Print ...28 Using the Epson iPrint Mobile App 29 Using Epson Remote Print ...29 Voice-activated Printing ...30 Using AirPrint ...31 Using Google Cloud Print ...31 Setting Up Google Cloud Print on a Chromebook 32 Android Printing Using the Epson Print - Epson WorkForce WF-2830 | Users Guide - Page 4
Using Windows 10 Mobile Printing ...34 Using Epson Print and Scan App with Windows Tablets 35 Wi-Fi or Wired Networking...36 Network Security Recommendations 36 Wi-Fi Infrastructure Mode Setup...37 Selecting Wireless Network Settings from the Control Panel 38 Wi-Fi Direct Mode Setup ...40 - Epson WorkForce WF-2830 | Users Guide - Page 5
the Language of the Printer Software Screens 99 Changing Automatic Update Options 100 Printing with the Built-in Epson Driver - Windows 10 S 101 Selecting Print Settings - Windows 10 S 101 Printing on a Mac ...105 Selecting Basic Print Settings - Mac 106 Print Quality Options - Mac ...109 - Epson WorkForce WF-2830 | Users Guide - Page 6
Printing Using a Product Button 120 Scanning ...121 Starting a Scan...121 Starting a Scan Using the Product Control Panel 121 Setting Up a WSD Port (Windows 7/Windows Vista 123 Changing Default Scan Job Settings 124 Starting a Scan Using the Epson Scan 2 Icon 124 Starting a Scan from a Scanning - Epson WorkForce WF-2830 | Users Guide - Page 7
Faxes...174 Fax Reception ...174 Receiving Faxes Automatically 175 Receiving Faxes Manually...175 Receiving a Fax by Polling ...176 Selecting Received Fax Options 177 Checking Fax Status ...179 Printing Fax Reports...180 Fax Report Options ...180 Replacing Ink Cartridges and Maintenance Boxes 182 - Epson WorkForce WF-2830 | Users Guide - Page 8
Maintenance Box Status - Mac 186 Purchase Epson Ink Cartridges and Maintenance Box 187 Ink Cartridge and Maintenance Box Part Numbers 187 Removing and Installing Ink Cartridges 188 Printing with Black Ink and Expended Color Cartridges 193 Printing with Expended Color Cartridges - Control Panel - Epson WorkForce WF-2830 | Users Guide - Page 9
Find Product on a Network 229 Product Does Not Appear in Mac Printer Window 230 Wireless Network Connection is Unstable on a Mac 231 Cannot Print Over a Network...231 Cannot Scan Over a Network ...232 Solving Copying Problems ...233 Product Makes Noise, But Nothing Copies 234 Product Makes Noise - Epson WorkForce WF-2830 | Users Guide - Page 10
...255 Incorrect Colors ...256 Solving Scanning Problems ...257 Scanning Software Does Not Operate Correctly 257 Cannot Start Epson Scan 2 ...257 Scanning is Slow ...258 Cannot Save a Scan to a Shared Folder Over a Network 259 Solving Scanned Image Quality Problems 260 Image Consists of a Few - Epson WorkForce WF-2830 | Users Guide - Page 11
282 Important Safety Instructions...282 General Product Safety Instructions 282 Ink Cartridge Safety Instructions 284 LCD Screen Safety Instructions 285 Wireless Connection Safety Instructions 285 Telephone Equipment Safety Instructions 286 Important Privacy Notice (Printer Serial Number 286 - Epson WorkForce WF-2830 | Users Guide - Page 12
- Epson WorkForce WF-2830 | Users Guide - Page 13
WF-2830 User's Guide Welcome to the WF-2830 User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson WorkForce WF-2830 | Users Guide - Page 14
Solutions for Smartphones, Tablets, and More Voice-activated Printing Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Product Parts Locations See these - Epson WorkForce WF-2830 | Users Guide - Page 15
Product Parts - Front and Top 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guide 4 ADF document support 5 ADF output tray 1 Rear paper feed 15 - Epson WorkForce WF-2830 | Users Guide - Page 16
2 Rear feed paper support 3 Rear feed edge guides 4 Output tray 5 Paper stopper Parent topic: Product Parts Locations Product Parts - Inside 1 Document cover 2 Scanner glass 16 - Epson WorkForce WF-2830 | Users Guide - Page 17
3 Control panel 1 Scanner unit support 2 Scanner unit 3 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 17 - Epson WorkForce WF-2830 | Users Guide - Page 18
Product Parts - Back 1 Maintenance box cover 2 Rear cover 3 AC inlet 4 EXT port 5 LINE port 6 USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Adjusting - Epson WorkForce WF-2830 | Users Guide - Page 19
Selecting the Date and Time Changing LCD Screen Language Adjusting Control Panel Sounds Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights 1 power button and light 2 LCD screen 3 help button 4 Arrow buttons and OK button 5 cancel button 6 Keypad - Epson WorkForce WF-2830 | Users Guide - Page 20
9 reset button 10 back button 11 received fax light 12 home button Parent topic: Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Parent topic: Using the - Epson WorkForce WF-2830 | Users Guide - Page 21
The LCD Screen 1 Displays various status information; select an icon to check its status or adjust its settings 2 Scroll right (or left) by pressing the arrow buttons 3 Menu options 4 Displays available button actions Parent topic: Using the Control Panel Status Icon Information Your product - Epson WorkForce WF-2830 | Users Guide - Page 22
date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings > Printer Setup > Date/Time Settings. 22 - Epson WorkForce WF-2830 | Users Guide - Page 23
setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour. 5. Select Date/Time. 6. Select the date format you want to use. 7. Use the numeric keypad to enter - Epson WorkForce WF-2830 | Users Guide - Page 24
Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Settings > Printer Setup > Sound. You see a screen like this: 24 - Epson WorkForce WF-2830 | Users Guide - Page 25
a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings > Printer Setup > PC Connection via USB. You see a screen like this: 3. Select Disable. Note: You need to - Epson WorkForce WF-2830 | Users Guide - Page 26
can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > Printer Setup > Sleep Timer. You see a screen like this: 3. Use the keypad to enter the number of minutes and press the OK button when you are - Epson WorkForce WF-2830 | Users Guide - Page 27
Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print Using the Epson - Epson WorkForce WF-2830 | Users Guide - Page 28
Services > Register/Delete. You see a screen like this: 3. Press the OK button and follow the on-screen instructions to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Email Print - Epson WorkForce WF-2830 | Users Guide - Page 29
Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox - Epson WorkForce WF-2830 | Users Guide - Page 30
Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature. Now you are ready to print with your voice and your Epson product. Parent topic: Product Basics Related tasks Setting Up Epson Connect Services Using the Epson iPrint Mobile App - Epson WorkForce WF-2830 | Users Guide - Page 31
or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link - Epson WorkForce WF-2830 | Users Guide - Page 32
instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson - Epson WorkForce WF-2830 | Users Guide - Page 33
3. Do one of the following: • Click Add to Cloud Print in the notification Print, or the Google Cloud Print website for a list of supported apps. Parent topic: Using Google Cloud Print Related topics Wi-Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print - Epson WorkForce WF-2830 | Users Guide - Page 34
-in Mopria Print Service app to print. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to - Epson WorkForce WF-2830 | Users Guide - Page 35
right to your tablet or to Microsoft OneDrive. Note: The Epson Print and Scan App does not support Windows 10 Mobile printing. 1. Connect your Epson product to your wireless network. See the link below. 2. Download Epson Print and Scan App from the Microsoft Windows Store. 3. Connect your Windows - Epson WorkForce WF-2830 | Users Guide - Page 36
Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions - Epson WorkForce WF-2830 | Users Guide - Page 37
to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet - Epson WorkForce WF-2830 | Users Guide - Page 38
wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides the name of your wireless network or select Other SSIDs to enter the name manually. Use the displayed keypad to enter your network - Epson WorkForce WF-2830 | Users Guide - Page 39
7. Enter your wireless password. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. 8. Select OK when you finish entering your password. 9. If you want to print a network setup report, press the start - Epson WorkForce WF-2830 | Users Guide - Page 40
or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi - Epson WorkForce WF-2830 | Users Guide - Page 41
OK button twice to proceed. You see a screen like this: 5. Do one of the following: • For iOS devices, select iOS. Press the OK button to view and scan the QR code with the camera app on your device, then follow the instructions on your device. Press the OK button, then press the down - Epson WorkForce WF-2830 | Users Guide - Page 42
For Android devices, select Android. Open the Epson iPrint app on your device and select your product topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the - Epson WorkForce WF-2830 | Users Guide - Page 43
to try again. Parent topic: Wi-Fi Protected Setup (WPS) Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Make sure a few sheets of plain - Epson WorkForce WF-2830 | Users Guide - Page 44
the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Make sure a few - Epson WorkForce WF-2830 | Users Guide - Page 45
see a screen like this: 4. Press the start button to print the report. Examine the error codes and solutions shown on the on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages - Epson WorkForce WF-2830 | Users Guide - Page 46
1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message E1 Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solution Make sure your - Epson WorkForce WF-2830 | Users Guide - Page 47
wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance. Entered security key/password does not match the one push button method, make sure your router or access point supports it. • If you are using a network password, check - Epson WorkForce WF-2830 | Users Guide - Page 48
of the printer. Confirm security mode. Contact your network administrator for assistance. If the security on your router or access point is not one of the your router or access point documentation for instructions. E8 Incorrect IP address is assigned to the printer. Confirm IP address setup of the - Epson WorkForce WF-2830 | Users Guide - Page 49
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce WF-2830 | Users Guide - Page 50
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson WorkForce WF-2830 | Users Guide - Page 51
wireless router one. If you want to add another device, disconnect an existing connected device first. The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer. Change the Wi-Fi Direct SSID. Parent topic: Printing - Epson WorkForce WF-2830 | Users Guide - Page 52
install your product software from the Epson website. 6. Follow the on-screen instructions to install the software. 7. When you see the Select Your Connection screen, select Wired network connection. 8. If you see a Select Setup Option screen, select Set up printer for the first time. 9. Continue - Epson WorkForce WF-2830 | Users Guide - Page 53
you switch to a 5 GHz wireless router, set the router to for instructions. 1. Do one of the problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services - Epson WorkForce WF-2830 | Users Guide - Page 54
You see a screen like this: 3. Select Wi-Fi (Recommended) > Others > Disable Wi-Fi > Start Setup to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 54 - Epson WorkForce WF-2830 | Users Guide - Page 55
Rear Feed Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting guides. For loading other paper types, see the link below. Note: Before loading paper, make sure your product is not currently printing, faxing, scanning, or copying. 1. Pull out the rear paper feed support - Epson WorkForce WF-2830 | Users Guide - Page 56
2. Slide the edge guides outward. 3. Do one of the following: • Load paper at the center of the rear feed with the glossy or printable side facing up. • Insert up to 10 envelopes short edge first with the printable side facing up. 56 - Epson WorkForce WF-2830 | Users Guide - Page 57
type of paper and do not print over the holes. Select Letterhead as the paper type setting. Note: To load a sheet of paper longer than legal-size, store the rear feed paper support and insert the paper into the rear feed as shown. 4. Slide the edge guides against the paper, but not too - Epson WorkForce WF-2830 | Users Guide - Page 58
guides. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. • Check the paper package for any additional loading instructions - Epson WorkForce WF-2830 | Users Guide - Page 59
80 sheets 20 sheets If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time. 1 sheet 10 envelopes Parent topic: Loading Paper in the Rear Feed Double-sided Printing Capacity You can print double-sided using Auto or Manual mode on the paper types and sizes listed here - Epson WorkForce WF-2830 | Users Guide - Page 60
[216 × 279 mm]) Double-sided printing capacity Auto Manual 100 sheets 30 sheets - 100 sheets 1 sheet 30 sheets You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double - Epson WorkForce WF-2830 | Users Guide - Page 61
Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or - Epson WorkForce WF-2830 | Users Guide - Page 62
mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 - Epson WorkForce WF-2830 | Users Guide - Page 63
Paper or Media Type Settings - Printing Software For this paper Plain paper Epson Bright White Pro Paper Letterhead paper Envelopes Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Presentation Paper Matte - Epson WorkForce WF-2830 | Users Guide - Page 64
1. Press the home button, if necessary. 2. Select Settings > Printer Setup > Paper Source Settings > Paper Setting. You see a screen like this: the paper you loaded. Paper type loaded Plain paper Epson Bright White Pro Paper Letterhead paper Envelopes Paper Type setting Plain Paper Letterhead Envelope - Epson WorkForce WF-2830 | Users Guide - Page 65
Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Presentation Paper Matte Epson do one of the following: • Select On to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process - Epson WorkForce WF-2830 | Users Guide - Page 66
Parent topic: Loading Paper home button to exit. Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Settings option Paper Setting A4/Letter Auto Switching Error Notice Paper Setup Auto Display Available settings Various On Off Paper - Epson WorkForce WF-2830 | Users Guide - Page 67
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson WorkForce WF-2830 | Users Guide - Page 68
(1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. the Product Related topics Copying Faxing Scanning Placing Originals in the Automatic Document folded, and do not contain holes, staples, tape, or other materials that could - Epson WorkForce WF-2830 | Users Guide - Page 69
1. Open the ADF input tray. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 69 - Epson WorkForce WF-2830 | Users Guide - Page 70
4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 70 - Epson WorkForce WF-2830 | Users Guide - Page 71
5. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your - Epson WorkForce WF-2830 | Users Guide - Page 72
other non-paper originals • Originals with uneven surfaces, such as embossed documents • Originals containing staples or paper clips • Originals with carbon paper backing • Originals with wet ink • Originals that are bound • Originals with labels, stickers, or sticky notes • Ripped, curled, folded - Epson WorkForce WF-2830 | Users Guide - Page 73
Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on in the product. 3. Press the home button - Epson WorkForce WF-2830 | Users Guide - Page 74
7. Press the OK button to view the print settings for the copies. You see this screen: 8. Press the down arrow button to view the individual settings. You see this screen: 9. Press the up - Epson WorkForce WF-2830 | Users Guide - Page 75
Parent topic: Copying Related references Copying Options Compatible Epson Papers Related tasks Loading Paper in the Rear Feed Related topics Placing Originals on the Product Copying Options Select the copying options you want to - Epson WorkForce WF-2830 | Users Guide - Page 76
the original onto an individual sheet Copies multiple page documents onto one sheet. Select the layout order and orientation settings as necessary. sides of an ID card onto one side of a sheet of paper Adjusts the amount to expand the original photo when printing borderless photos. When you select On - Epson WorkForce WF-2830 | Users Guide - Page 77
on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - Windows - Epson WorkForce WF-2830 | Users Guide - Page 78
command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select - Epson WorkForce WF-2830 | Users Guide - Page 79
Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 10. To print on both sides of the paper, select the 2-Sided Printing setting and select the options you want. 11. To print multiple pages on one sheet of paper, or print one image on multiple - Epson WorkForce WF-2830 | Users Guide - Page 80
Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster - Epson WorkForce WF-2830 | Users Guide - Page 81
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge - Epson WorkForce WF-2830 | Users Guide - Page 82
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 82 - Epson WorkForce WF-2830 | Users Guide - Page 83
settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related references Double-sided Printing Capacity Related tasks Selecting Basic Print Settings - Windows 83 - Epson WorkForce WF-2830 | Users Guide - Page 84
Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in - Epson WorkForce WF-2830 | Users Guide - Page 85
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the percentage. Select the percentage in the % menu. 2. Select one of the following Color Correction options: • Select Automatic to automatically - Epson WorkForce WF-2830 | Users Guide - Page 86
and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the following - Epson WorkForce WF-2830 | Users Guide - Page 87
Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones - Epson WorkForce WF-2830 | Users Guide - Page 88
printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options Print Text in Black Prints colored text in black. For Color Text Prints colored text on a background pattern or underlined. For Color Graphs and Images Prints - Epson WorkForce WF-2830 | Users Guide - Page 89
- Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not - Epson WorkForce WF-2830 | Users Guide - Page 90
the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your - Epson WorkForce WF-2830 | Users Guide - Page 91
on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic - Epson WorkForce WF-2830 | Users Guide - Page 92
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button. 92 - Epson WorkForce WF-2830 | Users Guide - Page 93
Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other - Epson WorkForce WF-2830 | Users Guide - Page 94
printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver - Epson WorkForce WF-2830 | Users Guide - Page 95
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • - Epson WorkForce WF-2830 | Users Guide - Page 96
Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you - Epson WorkForce WF-2830 | Users Guide - Page 97
Allows printing in black or shades of gray only Allows printing on one side of the paper only Allows printing on both sides of the paper Prohibits multi-page settings Allows printing of 2 pages on one sheet of paper Allows printing of 4 pages on one sheet of paper Parent topic: Locking Printer - Epson WorkForce WF-2830 | Users Guide - Page 98
for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults - Epson WorkForce WF-2830 | Users Guide - Page 99
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the - Epson WorkForce WF-2830 | Users Guide - Page 100
Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows . 2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks for updates manually. Parent topic: Printing with Windows 100 - Epson WorkForce WF-2830 | Users Guide - Page 101
-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan - Epson WorkForce WF-2830 | Users Guide - Page 102
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 102 - Epson WorkForce WF-2830 | Users Guide - Page 103
see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to the - Epson WorkForce WF-2830 | Users Guide - Page 104
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 104 - Epson WorkForce WF-2830 | Users Guide - Page 105
the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting - Epson WorkForce WF-2830 | Users Guide - Page 106
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to - Epson WorkForce WF-2830 | Users Guide - Page 107
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce WF-2830 | Users Guide - Page 108
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu. You see these settings: 108 - Epson WorkForce WF-2830 | Users Guide - Page 109
photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the available print options. Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related references Paper or Media Type Settings - Epson WorkForce WF-2830 | Users Guide - Page 110
paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion - Epson WorkForce WF-2830 | Users Guide - Page 111
Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select - Epson WorkForce WF-2830 | Users Guide - Page 112
pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided - Epson WorkForce WF-2830 | Users Guide - Page 113
of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Double-sided Printing Options and Adjustments - Mac You can select any of the available - Epson WorkForce WF-2830 | Users Guide - Page 114
ink after printing on one side of the paper before printing the other side in double-sided printing. Parent topic: Selecting Double-sided Printing off color management in your printer software. 1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. - Epson WorkForce WF-2830 | Users Guide - Page 115
one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints print window. Color Options Settings Manual Settings Lets you select manual - Epson WorkForce WF-2830 | Users Guide - Page 116
preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like - Epson WorkForce WF-2830 | Users Guide - Page 117
Permit temporary black printing Allows you to print using black ink when color ink is expended. High Speed Printing Speeds up printing but may reduce print quality. Output print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer - Epson WorkForce WF-2830 | Users Guide - Page 118
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. 118 - Epson WorkForce WF-2830 | Users Guide - Page 119
. • To display other printer information, click Settings or Supply Levels. Parent topic: Printing Your Document or Photo - Mac Printing From a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the - Epson WorkForce WF-2830 | Users Guide - Page 120
as you have Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps. Parent topic: Printing from a Computer Related tasks Using - Epson WorkForce WF-2830 | Users Guide - Page 121
a Scan Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Changing Default Scan Job Settings Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from - Epson WorkForce WF-2830 | Users Guide - Page 122
this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 5. Do one of the following: • If you are scanning to a network computer, select the target computer from the list - Epson WorkForce WF-2830 | Users Guide - Page 123
scan to a networked Windows computer using WSD (Web Services Turn on your product. 2. Print a network status sheet so Driver Software Installation screen, make sure your product is listed as Ready to use. Then click Close. 9. Do one of the following: • Windows 7: Click and select Devices and Printers - Epson WorkForce WF-2830 | Users Guide - Page 124
Settings You can view or change the default scan job settings your product uses when you scan to your computer. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software > Event Manager. • Windows 8.x: Navigate to the - Epson WorkForce WF-2830 | Users Guide - Page 125
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 125 - Epson WorkForce WF-2830 | Users Guide - Page 126
You see an Epson Scan 2 window like this: 126 - Epson WorkForce WF-2830 | Users Guide - Page 127
cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note - Epson WorkForce WF-2830 | Users Guide - Page 128
You see an Epson Scan 2 window like this: 128 - Epson WorkForce WF-2830 | Users Guide - Page 129
Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S - Epson WorkForce WF-2830 | Users Guide - Page 130
You see this window: 130 - Epson WorkForce WF-2830 | Users Guide - Page 131
Correct Document Skew setting to correct skewed originals, image contents, or both. 8. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 9. Reinsert your original into the ADF, if necessary. 10. Select any of the additional settings - Epson WorkForce WF-2830 | Users Guide - Page 132
file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these - Epson WorkForce WF-2830 | Users Guide - Page 133
scanned image.) Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Dual Image Output Scans the original image twice using different output settings (Windows only). Watermark Adds a watermark to a scanned image. Parent topic: Scanning in Epson Scan - Epson WorkForce WF-2830 | Users Guide - Page 134
text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs - Epson WorkForce WF-2830 | Users Guide - Page 135
printing or editing properties. 12. Click OK. 13. Confirm the File Name setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan or other programs. You can save multi-page documents in one PDF file. 135 - Epson WorkForce WF-2830 | Users Guide - Page 136
using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount - Epson WorkForce WF-2830 | Users Guide - Page 137
a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes - Epson WorkForce WF-2830 | Users Guide - Page 138
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce WF-2830 | Users Guide - Page 139
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 139 - Epson WorkForce WF-2830 | Users Guide - Page 140
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's - Epson WorkForce WF-2830 | Users Guide - Page 141
Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac Parent topic: Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product's fax features. Using - Epson WorkForce WF-2830 | Users Guide - Page 142
7. On the DRD Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, press the OK automatically or press the cancel button to select No to receive faxes manually. Note: If you connect an external answering machine and select to - Epson WorkForce WF-2830 | Users Guide - Page 143
11. On the Check Fax Connection screen, press the OK button to select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions on the report and run the check again. If the Select - Epson WorkForce WF-2830 | Users Guide - Page 144
Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call. 1. - Epson WorkForce WF-2830 | Users Guide - Page 145
You see a screen like this: 3. Select the group of settings you want to change. Basic Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes. - Epson WorkForce WF-2830 | Users Guide - Page 146
Ring Rings to Answer On PSTN PBX Your Phone Number Fax Header Manual Auto All Single Double Triple Double&Triple 1 to 9 Description Turns off should be printed; a telephone must be connected to the product Automatically receives and prints faxes. If you are using a Distinctive Ring Service on your - Epson WorkForce WF-2830 | Users Guide - Page 147
Select Yes to save received faxes as PDF files to a connected computer when using FAX Utility. After selecting Yes, you can select Yes and Print. Select to print large incoming faxes at their original size on multiple sheets, if necessary. Select to reduce the size of large received faxes to fit on - Epson WorkForce WF-2830 | Users Guide - Page 148
correct page order. (When the product is low on memory, this option may not be available.) Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product's memory. (Make sure there is enough free memory before using this function.) Select On - Epson WorkForce WF-2830 | Users Guide - Page 149
the product control panel. Also first confirm that you can send and receive faxes using the control panel. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs - Epson WorkForce WF-2830 | Users Guide - Page 150
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 150 - Epson WorkForce WF-2830 | Users Guide - Page 151
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce WF-2830 | Users Guide - Page 152
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WorkForce WF-2830 | Users Guide - Page 153
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up - Epson WorkForce WF-2830 | Users Guide - Page 154
You see a screen like this: 4. Press the OK button to select Contacts Manager. You see a screen like this: 5. Select Add Entry. 6. Select the registry number you want to use for the contact you are adding. 7. Enter the contact name (up to 30 characters), and select OK. 8. Enter the index word to use - Epson WorkForce WF-2830 | Users Guide - Page 155
code has been set up in the Line Type setting, enter the # pound sign instead of the code. 10. Select the communication mode speed. 11. Review the entry details and press the OK button to select Add Entry. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting - Epson WorkForce WF-2830 | Users Guide - Page 156
You see a screen like this: 4. Select Contacts Manager. 5. Do one of the following: • To edit an entry, select Edit. Select the entry you want to edit and press the OK button. Follow the on-screen instructions to revise the information as necessary. • To delete an entry, select Delete. Select the - Epson WorkForce WF-2830 | Users Guide - Page 157
You see a screen like this: 3. Press the OK button to select Menu. You see a screen like this: 4. Select Contacts Manager. 5. Select Add Group. 6. Select the registry number you want to use for the group you are adding. 7. Enter the group name (up to 30 characters), and select OK. 8. Enter the index - Epson WorkForce WF-2830 | Users Guide - Page 158
9. Select each contact you want to include in your group by pressing the right arrow button, then press the OK button. A check mark appears next to each selected contact. 10. Press the OK button to select Add Entry. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or - Epson WorkForce WF-2830 | Users Guide - Page 159
Do one of the following: • To edit an entry, select Edit. Select the entry you want to edit and press the OK button. Follow the on-screen instructions to in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps - Epson WorkForce WF-2830 | Users Guide - Page 160
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 160 - Epson WorkForce WF-2830 | Users Guide - Page 161
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click - Epson WorkForce WF-2830 | Users Guide - Page 162
. Note: You can create up to 60 speed dial and group dial entries combined. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open - Epson WorkForce WF-2830 | Users Guide - Page 163
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 163 - Epson WorkForce WF-2830 | Users Guide - Page 164
: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select - Epson WorkForce WF-2830 | Users Guide - Page 165
machine does not print in color, your fax is automatically sent in black-and-white. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: 4. Do one of the following to select fax recipients: • Manually enter a fax number - Epson WorkForce WF-2830 | Users Guide - Page 166
, you can press the OK button to select Menu and change any of these options. Scan Settings Setting Resolution Density Options Standard Fine Photo Varying levels available Description Adjusts the scan resolution and print quality of outgoing faxes Lets you select from various density levels 166 - Epson WorkForce WF-2830 | Users Guide - Page 167
of Image Inside of Image - Your Phone Number Destination List Print on Error Print Do Not Print Description Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. You cannot use this setting when sending a color - Epson WorkForce WF-2830 | Users Guide - Page 168
can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen - Epson WorkForce WF-2830 | Users Guide - Page 169
After scanning your originals, your product dials the number and sends the fax Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet. 1. Open the - Epson WorkForce WF-2830 | Users Guide - Page 170
Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings of copies set to 1.) 5. Click Print or OK. If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so - Epson WorkForce WF-2830 | Users Guide - Page 171
detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - Mac You can send a fax from a Mac printing - Epson WorkForce WF-2830 | Users Guide - Page 172
. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note - Epson WorkForce WF-2830 | Users Guide - Page 173
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • - Epson WorkForce WF-2830 | Users Guide - Page 174
- Windows Parent topic: Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto. If you connected a calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a - Epson WorkForce WF-2830 | Users Guide - Page 175
receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's Receive Mode, select Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear - Epson WorkForce WF-2830 | Users Guide - Page 176
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WorkForce WF-2830 | Users Guide - Page 177
the Fax Utility - Windows You can select options for use with received faxes using the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs - Epson WorkForce WF-2830 | Users Guide - Page 178
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected - Epson WorkForce WF-2830 | Users Guide - Page 179
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control - Epson WorkForce WF-2830 | Users Guide - Page 180
Fax. You see a screen like this: 3. Press the OK button to select Menu. 4. Select More. 5. Select Fax Report. 6. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to - Epson WorkForce WF-2830 | Users Guide - Page 181
Fax Settings List Prints the current fax settings. Protocol Trace Prints a detailed report for the previously sent or received fax. Parent topic: Printing Fax Reports 181 - Epson WorkForce WF-2830 | Users Guide - Page 182
information. Check Cartridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Maintenance Box Replacement Check Cartridge and Maintenance - Epson WorkForce WF-2830 | Users Guide - Page 183
Do one of the following: • Select Ink Level to display the ink cartridge levels for each color. Press the OK button when you are done. • Select Maintenance Box Service Life Ink Cartridges Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink - Epson WorkForce WF-2830 | Users Guide - Page 184
installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences. 184 - Epson WorkForce WF-2830 | Users Guide - Page 185
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status 185 - Epson WorkForce WF-2830 | Users Guide - Page 186
a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 186 - Epson WorkForce WF-2830 | Users Guide - Page 187
Yields vary due to print images, settings, and temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced cartridges. Ink Cartridge and Maintenance Box - Epson WorkForce WF-2830 | Users Guide - Page 188
: C9344 Note: For best printing results, use up a cartridge within 6 months of opening the package. Ink color Black Cyan Magenta Yellow Part number Standard-capacity 212 212 212 212 High-capacity 212XL 212XL 212XL 212XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing - Epson WorkForce WF-2830 | Users Guide - Page 189
2. Lift up the scanner unit until it locks into place. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or translucent film inside the product. 189 - Epson WorkForce WF-2830 | Users Guide - Page 190
into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 4. If you are replacing the black ink cartridge, gently shake the new black ink cartridge four or five times. Do not shake the - Epson WorkForce WF-2830 | Users Guide - Page 191
Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing. 191 - Epson WorkForce WF-2830 | Users Guide - Page 192
6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 192 - Epson WorkForce WF-2830 | Users Guide - Page 193
and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink. Replace the expended color cartridge as soon as possible - Epson WorkForce WF-2830 | Users Guide - Page 194
If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge, you can cancel your print job and select settings to print on plain paper or on an envelope. Note: If you are using your Epson product with the Windows 10 S operating - Epson WorkForce WF-2830 | Users Guide - Page 195
7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and - Epson WorkForce WF-2830 | Users Guide - Page 196
the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing with Black Ink and Expended - Epson WorkForce WF-2830 | Users Guide - Page 197
setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing. • Click Disable this feature to continue - Epson WorkForce WF-2830 | Users Guide - Page 198
high or freezing temperatures. • Do not replace the maintenance box during printing; otherwise, ink may leak. • Keep the maintenance box out of direct sunlight. Caution Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 198 - Epson WorkForce WF-2830 | Users Guide - Page 199
Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide - Epson WorkForce WF-2830 | Users Guide - Page 200
Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors . 4. Select Maintenance > Nozzle Check. You see a screen like this: 5. Press the start button to print. The nozzle pattern - Epson WorkForce WF-2830 | Users Guide - Page 201
if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select No. • If there are gaps or the pattern is faint, select Yes and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and - Epson WorkForce WF-2830 | Users Guide - Page 202
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson WorkForce WF-2830 | Users Guide - Page 203
Computer Utility Checking the Nozzles Using the Product Control Panel Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to - Epson WorkForce WF-2830 | Users Guide - Page 204
the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related topics Replacing Ink Cartridges and Maintenance Boxes Cleaning the Print Head Using the Product Control Panel - Epson WorkForce WF-2830 | Users Guide - Page 205
7. Select Finish to confirm that the print head is clean. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you - Epson WorkForce WF-2830 | Users Guide - Page 206
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson WorkForce WF-2830 | Users Guide - Page 207
head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel Checking the Nozzles Using a Computer Utility - Epson WorkForce WF-2830 | Users Guide - Page 208
this: 5. Select one of the following options: • Vertical Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment - Epson WorkForce WF-2830 | Users Guide - Page 209
the least amount of separation or overlap. 8. Select Dismiss. Parent topic: Adjusting Print Quality Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load a few sheets of plain - Epson WorkForce WF-2830 | Users Guide - Page 210
5. Press the start button to start cleaning the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality 210 - Epson WorkForce WF-2830 | Users Guide - Page 211
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do - Epson WorkForce WF-2830 | Users Guide - Page 212
6. Clean the scanner glass and the areas shown below with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8. Open the - Epson WorkForce WF-2830 | Users Guide - Page 213
9. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth to clean the rollers; you may damage them. 10. Open the ADF input tray. 213 - Epson WorkForce WF-2830 | Users Guide - Page 214
: Cleaning and Transporting Your Product Cleaning the Print Head Path If the print quality has not improved after aligning the print head and cleaning the paper guide, the print head path inside the product may be smeared with ink. To clean the print head path, use the following: • Several cotton - Epson WorkForce WF-2830 | Users Guide - Page 215
4. Lift up the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. 215 - Epson WorkForce WF-2830 | Users Guide - Page 216
print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the scanner unit - Epson WorkForce WF-2830 | Users Guide - Page 217
product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Wait for the power light to go - Epson WorkForce WF-2830 | Users Guide - Page 218
Close the scanner unit. 8. Close the output tray and paper support, lower the control panel, and close the rear feed. 9. remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: - Epson WorkForce WF-2830 | Users Guide - Page 219
Print Head Cleaning 219 - Epson WorkForce WF-2830 | Users Guide - Page 220
Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for - Epson WorkForce WF-2830 | Users Guide - Page 221
Epson Software, and selecting Update. Parent topic: Solving Problems Viewing Help Topics You can view troubleshooting or how-to topics or animations on the LCD screen at any time. 1. Press the help button. You see this screen: 2. Select Troubleshooting or How To and follow the on-screen instructions - Epson WorkForce WF-2830 | Users Guide - Page 222
by your product. Make sure you installed genuine Epson ink cartridges. A borderless printing ink pad is nearing the end of its service life. Contact Epson for support. (To continue printing, press the start button.) To establish a wireless connection using a router or access point, press the - Epson WorkForce WF-2830 | Users Guide - Page 223
may not support WSD (Web Services for Devices). The Scan to Epson for support. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems - Epson WorkForce WF-2830 | Users Guide - Page 224
your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print - Epson WorkForce WF-2830 | Users Guide - Page 225
one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. 225 - Epson WorkForce WF-2830 | Users Guide - Page 226
Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install the ink cartridges, the product must charge its print have problems installing software, disconnect the cable and carefully follow the instructions on - Epson WorkForce WF-2830 | Users Guide - Page 227
Appear in Mac Printer Window Wireless Network Connection is Unstable on a Mac Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or - Epson WorkForce WF-2830 | Users Guide - Page 228
. • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions in your - Epson WorkForce WF-2830 | Users Guide - Page 229
selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check Problems Related tasks Enabling Wi-Fi Direct Mode Printing a Network Status Sheet Printing 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If - Epson WorkForce WF-2830 | Users Guide - Page 230
for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Connection Report Related topics Wi-Fi or Wired Networking Product Does Not Appear in Mac Printer Window - Epson WorkForce WF-2830 | Users Guide - Page 231
the problem. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network. • If network printing is - Epson WorkForce WF-2830 | Users Guide - Page 232
topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Printing a Network Connection Report Related topics Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try - Epson WorkForce WF-2830 | Users Guide - Page 233
your internet service provider for instructions. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few - Epson WorkForce WF-2830 | Users Guide - Page 234
(not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals. • Make sure the size, weight, and number of your originals are supported by the ADF. - Epson WorkForce WF-2830 | Users Guide - Page 235
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product - Epson WorkForce WF-2830 | Users Guide - Page 236
Load only originals supported by the ADF and be sure to slide the ADF edge guide against the edge of the originals. Check that the ADF icon appears on the Copy, Scan, or Fax screen; if not, remove and replace the originals. • Clean the inside of the ADF. Parent topic: Solving Paper Problems Related - Epson WorkForce WF-2830 | Users Guide - Page 237
Paper Jam Problems Inside the Product If you see a message on the LCD screen that paper has jammed inside the product, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Remove the jammed paper from the rear feed. 3. Open the scanner unit. 237 - Epson WorkForce WF-2830 | Users Guide - Page 238
4. Carefully remove any paper jammed inside the product. Note: Do not touch the flat white cable or translucent film inside the product. 238 - Epson WorkForce WF-2830 | Users Guide - Page 239
still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps - Epson WorkForce WF-2830 | Users Guide - Page 240
2. Squeeze the tabs and remove the rear cover. 3. Carefully remove any jammed paper from inside the product. 240 - Epson WorkForce WF-2830 | Users Guide - Page 241
Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 241 - Epson WorkForce WF-2830 | Users Guide - Page 242
3. Open the ADF cover. 4. Carefully remove any jammed pages from beneath the ADF. 5. Raise the ADF input tray. 242 - Epson WorkForce WF-2830 | Users Guide - Page 243
Note: Make sure the ADF cover is opened before raising the ADF input tray. 6. Remove the jammed paper. 7. Lower the ADF input tray. 243 - Epson WorkForce WF-2830 | Users Guide - Page 244
are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 10. Follow the Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing - Epson WorkForce WF-2830 | Users Guide - Page 245
are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your - Epson WorkForce WF-2830 | Users Guide - Page 246
make sure the printer is added to the printer list and the printer is not paused. Parent topic: Solving Problems Printing from a Computer Printing Preferences, and select your product name again if necessary. 2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON - Epson WorkForce WF-2830 | Users Guide - Page 247
and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. printing again. • If you are printing over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your printing speed. For the fastest printing - Epson WorkForce WF-2830 | Users Guide - Page 248
- Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted - Epson WorkForce WF-2830 | Users Guide - Page 249
.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies - Epson WorkForce WF-2830 | Users Guide - Page 250
use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Incorrect Characters Print If incorrect characters appear in your - Epson WorkForce WF-2830 | Users Guide - Page 251
Settings - Mac Cleaning Your Product Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the - Epson WorkForce WF-2830 | Users Guide - Page 252
your product. • Turn off any high speed settings in your product software. • Align the print head. • You may need to replace the ink cartridges. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings - Epson WorkForce WF-2830 | Users Guide - Page 253
incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting - Epson WorkForce WF-2830 | Users Guide - Page 254
Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Cleaning the Print Head Path Related topics Replacing Ink - Epson WorkForce WF-2830 | Users Guide - Page 255
manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic - Epson WorkForce WF-2830 | Users Guide - Page 256
options in your printer software. • For best results, use genuine Epson paper. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Compatible Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting - Epson WorkForce WF-2830 | Users Guide - Page 257
Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Cannot Save a Scan to a Shared Folder Over a Network Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your - Epson WorkForce WF-2830 | Users Guide - Page 258
or reduce the resolution. • In Epson Scan 2, turn off Quiet Mode on the Scan tab. • If you are scanning over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed. Parent topic: Solving Scanning Problems Related topics Wi-Fi or - Epson WorkForce WF-2830 | Users Guide - Page 259
shared folder on your computer (Windows). • If you registered the shared folder path to your product's control panel contact list or entered the path manually to scan, make sure you used the correct path. • Make sure the network folder does not already contain a file of the same name. If so, rename - Epson WorkForce WF-2830 | Users Guide - Page 260
the DNS domain name are correct. Contact your network administrator for instructions. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of Dots - Epson WorkForce WF-2830 | Users Guide - Page 261
the correct way. • If the Image Type setting is Black & White, adjust the Threshold and scan again. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Line of Dots Appears in All Scanned Images If a line of dots appears in all - Epson WorkForce WF-2830 | Users Guide - Page 262
Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting. • If the Image Type setting is Black & White, block external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try - Epson WorkForce WF-2830 | Users Guide - Page 263
. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different - Epson WorkForce WF-2830 | Users Guide - Page 264
Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems Fax is Received in an Incorrect Size Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive - Epson WorkForce WF-2830 | Users Guide - Page 265
• Make sure you installed the FAX driver for your product and that it is service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing - Epson WorkForce WF-2830 | Users Guide - Page 266
direct sending feature • Send your faxes in smaller batches • If the product cannot print a received fax due to a product error, such as a paper jam, ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Sent Fax is Received in an Incorrect - Epson WorkForce WF-2830 | Users Guide - Page 267
Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors. The product cannot print problem that requires you to uninstall and re-install your software, follow the instructions the uninstall option for your Epson product, then select Uninstall/Change. - Epson WorkForce WF-2830 | Users Guide - Page 268
Manager and click Uninstall/Change. 5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change. 6. Restart your computer - Epson WorkForce WF-2830 | Users Guide - Page 269
driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the - (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services - Epson WorkForce WF-2830 | Users Guide - Page 270
ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems - Epson WorkForce WF-2830 | Users Guide - Page 271
use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean - Epson WorkForce WF-2830 | Users Guide - Page 272
use one of these operating systems: • macOS 10.14.x • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support - Epson WorkForce WF-2830 | Users Guide - Page 273
254 mm) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Weight No - Epson WorkForce WF-2830 | Users Guide - Page 274
Single sheets 1 Top and sides: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.61 inches (41 mm) 3 Reduced print quality area/bottom: 1.46 inches (37 mm) Borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality area/bottom: 1.57 inches (40 mm) 274 - Epson WorkForce WF-2830 | Users Guide - Page 275
Envelopes 1 Sides: 0.12 inch (3 mm) 2 Top/bottom: 0.20 inch (5 mm) 3 Reduced print quality area/right: 0.71 inch (18 mm) 4 Reduced print quality area/left: 1.61 inches (41 mm) Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper size Paper type Paper weight - Epson WorkForce WF-2830 | Users Guide - Page 276
dpi (sub scan) 50 to 9600 dpi in 1 dpi increments Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal - Epson WorkForce WF-2830 | Users Guide - Page 277
24711 in default mode, printing continuously. Yields vary due to print images, settings, and temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced - Epson WorkForce WF-2830 | Users Guide - Page 278
, Yellow, Black Opened package: 6 months Unopened package: do not use if the date on the package has expired Storage: -22 to 104 °F (-30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (-16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use - Epson WorkForce WF-2830 | Users Guide - Page 279
Specifications Interface Specifications Interface type Hi-Speed USB for computer Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard Wireless security Frequency range IEEE 802.11 b/g/n WPA-PSK (AES); WPA2 compliant WEP (64/128 bit) 2.4 GHz 279 - Epson WorkForce WF-2830 | Users Guide - Page 280
not supported on IEEE 802.11b SSL/TLS HTTPS Server/Client, IPPS Note: Wireless LAN 22 Class B This equipment contains the following wireless module: • Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to radio interference to the licensed service, this device is intended - Epson WorkForce WF-2830 | Users Guide - Page 281
the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Parent topic: Technical Specifications 281 - Epson WorkForce WF-2830 | Users Guide - Page 282
Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic - Epson WorkForce WF-2830 | Users Guide - Page 283
ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage not touch the flat white cable inside the product. • Do not move the print head by hand; this may damage the product. • Do not spill liquid on - Epson WorkForce WF-2830 | Users Guide - Page 284
those controls that are covered by the operating instructions. • Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the product from printing. • Before transporting the product, make sure that the print head is in the home (far right) position - Epson WorkForce WF-2830 | Users Guide - Page 285
pieces; contact Epson for support. • Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves - Epson WorkForce WF-2830 | Users Guide - Page 286
topic: Important Safety Instructions Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C. 286 - Epson WorkForce WF-2830 | Users Guide - Page 287
connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for - Epson WorkForce WF-2830 | Users Guide - Page 288
fax machine, click the link below for instructions on entering fax header information. According to power sources and that this is a major nationwide problem. This equipment has been tested and found to device. If this equipment has more than one interface connector, do not leave cables connected - Epson WorkForce WF-2830 | Users Guide - Page 289
Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of action is for an IP Claim. 1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR - Epson WorkForce WF-2830 | Users Guide - Page 290
IN THIS SECTION, AN ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS - Epson WorkForce WF-2830 | Users Guide - Page 291
North State College Blvd., Suite 600 Orange, CA 92868, U.S.A. (iii) Send one copy of the Demand for Arbitration to the other party (same address as the the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant - Epson WorkForce WF-2830 | Users Guide - Page 292
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson WorkForce WF-2830 | Users Guide - Page 293
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson WorkForce WF-2830 | Users Guide - Page 294
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
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WF-2830 User's Guide