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Epson XP-630 User Manual - Page 263

Paper Jam Problems in the Paper Cassette, Cancelling Printing Using a Product Button

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Paper Jam Problems in the Auto Duplexer Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Pull out both paper cassettes, then carefully remove any jammed paper. 3. Make sure the paper you loaded is under the edge guides. 4. Keep the cassette flat as you insert it. If inserting Cassette 1 (upper cassette), insert it until the arrows on the right side line up. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product 263

Section	Page
Contents	3
Product Basics	14
Using the Control Panel	14
Control Panel Buttons and Lights	14
Using the LCD Screen	15
Adjusting Control Panel Position	16
Changing LCD Screen Language	16
Turning Off Control Panel Sounds	16
Turning On Quiet Mode	17
Product Parts Locations	17
Product Parts - Top	18
Product Parts - Front	18
Product Parts - Inside	20
Product Parts - Back	21
The Power Off and Sleep Timers	22
Changing the Power Off Timer Setting from the Control Panel	22
Changing the Sleep Timer Setting from the Control Panel	23
Changing the Power and Sleep Timer Settings - Windows	25
Changing the Power and Sleep Timer Settings - OS X	26
Epson Connect Solutions for Smartphones, Tablets, and More	27
Using Epson Email Print	27
Using the Epson iPrint Mobile App	28
Using Epson Remote Print	28
Using Epson Scan to Cloud	28
Using AirPrint	29
Using Google Cloud Print	30
Setting Up Google Cloud Print on a Chromebook	31
Using the Mopria Print Service	32
Wi-Fi Networking	33
Wi-Fi Infrastructure Mode Setup	33
Selecting Wireless Network Settings from the Control Panel	34
Wi-Fi Direct Mode Setup	36
Enabling Wi-Fi Direct Mode	37
Wi-Fi Protected Setup (WPS)	39
Using WPS to Connect to a Network	40
Printing a Network Status Sheet	40
Changing or Updating Network Connections	42
Accessing the Web Config Utility	42
Changing a USB Connection to a Wi-Fi Connection	42
Connecting to a New Wi-Fi Router	43
Disabling Wi-Fi Features	43
Loading Paper	45
Loading Paper in Cassette 1 (Upper Cassette)	45
Loading Paper in Cassette 2 (Lower Cassette)	49
Selecting the Paper Settings for Each Source - Control Panel	54
Turning Off the Paper Setting Alert	55
Paper Loading Capacity	56
Available Epson Papers	57
Borderless Paper Type Compatibility	59
Paper or Media Type Settings - Printer Software	60
Placing Originals on the Product	61
Placing Originals on the Scanner Glass	61
Copying	64
Copying Documents or Photos	64
Paper Type Settings - Copying	65
Paper Size Settings - Copying	66
Copying Options	66
Copying and Restoring Photos	68
Printing from a Computer	71
Printing with Windows	71
Selecting Basic Print Settings - Windows	71
Paper Source Options - Windows	74
Print Quality Options - Windows	74
Multi-Page Printing Options - Windows	75
Selecting Double-sided Printing Settings - Windows	75
Double-sided Printing Options - Windows	77
Print Density Adjustments - Windows	78
Selecting Additional Layout and Print Options - Windows	79
Custom Color Correction Options - Windows	81
Image Options and Additional Settings - Windows	82
Header/Footer Settings - Windows	83
Selecting a Printing Preset - Windows	84
Selecting Extended Settings - Windows	85
Extended Settings - Windows	86
Printing Your Document or Photo - Windows	87
Checking Print Status - Windows	89
Selecting Default Print Settings - Windows	89
Changing the Language of the Printer Software Screens	90
Changing Automatic Update Options	91
Printing with OS X	92
Selecting Basic Print Settings - OS X	93
Paper Source Options - Mac OS X	97
Print Quality Settings - OS X	97
Print Options - OS X	98
Selecting Page Setup Settings - OS X	98
Selecting Print Layout Options - OS X	99
Selecting Double-sided Printing Settings - OS X	100
Double-sided Printing Options and Adjustments - OS X	101
Managing Color - OS X	102
Color Matching and Color Options - OS X	103
Selecting Printing Preferences - OS X	104
Printing Preferences - OS X	105
Printing Your Document or Photo - OS X	106
Checking Print Status - OS X	107
Cancelling Printing Using a Product Button	107
Scanning	108
Starting a Scan	108
Starting a Scan Using the Product Control Panel	108
Scan to Memory Card Options	110
Changing Default Scan Button Settings	111
Starting a Scan Using the Epson Scan Icon	111
Starting a Scan from a Scanning Program	114
Selecting Epson Scan Settings	116
Scan Modes	116
Selecting the Scan Mode	117
Scanning in Full Auto Mode	117
Available Image Adjustments - Full Auto Mode	120
Scanning in Home Mode	120
Selecting a Scan Area - Home Mode	123
Available Image Adjustments - Home Mode	126
Selecting a Scan Size - Home Mode	127
Scanning in Office Mode	130
Selecting a Scan Area - Office Mode	131
Available Image Adjustments - Office Mode	133
Scanning in Professional Mode	134
Available Image Types - Professional Mode	137
Selecting a Scan Area - Professional Mode	137
Available Image Adjustments - Professional Mode	140
Selecting a Scan Size - Professional Mode	142
Image Preview Guidelines	145
Scan Resolution Guidelines	145
Selecting Scan File Settings	147
Available Scanned File Types and Optional Settings	148
Scanning with OS X Using Image Capture	149
Available Scan Settings - OS X Image Capture	151
Scanning Special Projects	151
Scanning to Online Destinations Using Easy Photo Scan	152
Scanning Using Easy Photo Scan	152
Uploading Scanned Images to Facebook	154
Uploading Scanned Images to Picasa	156
Uploading Scanned Images to Evernote	158
Uploading Scanned Images to SugarSync	160
Uploading Scanned Images to a Web Folder	162
Uploading Scanned Images to Email	164
Saving Scanned Images to a Folder	165
Epson JPEG File Settings	166
Epson TIFF and Multi-TIFF File Settings	167
Scanning to a PDF File	168
Restoring Photo Colors as You Scan	171
Using Memory Cards With Your Product	173
Inserting a Memory Card	173
Memory Card Types	174
Memory Card File Specifications	174
Removing a Memory Card	175
Printing from a Memory Card	175
Viewing and Printing Photos	176
Viewing and Printing Photos From the LCD Screen	176
Photo Adjustment Options - Memory Card	178
Print Setting Options - Memory Card	179
Printing Photo Layouts From a Memory Card	180
Photo Layout Options	183
Printing Photo Greeting Cards	183
Creating and Printing a Greeting Card Template	184
Printing a Greeting Card from a Template	185
Transferring Photos on a Memory Card	186
Setting Up File Sharing for Photo Transfers from Your Computer	186
Transferring Photos from a Memory Card to Your Computer	186
Using an External Device with Your Product	188
Printing from a Camera	188
Selecting Print and Photo Adjustment Settings	188
Print Settings - Camera	191
Photo Adjustments - Camera	193
Connecting and Printing from a Camera	194
Printing from a Camera Wirelessly	195
Viewing or Printing from a USB Flash Drive or External Device	196
USB Device File Specifications	196
Connecting and Using a USB Flash Drive or External Device	196
Printing Personalized Projects	198
Printing Coloring Book Pages	198
Printing Personalized Note Paper	199
Printing Lined Paper, Graph Paper, and Music Sheets	201
Printing Calendar Pages	202
Printing on CDs/DVDs	204
CD/DVD Printing Features	204
Loading a CD/DVD	204
Removing a Printed CD/DVD	207
Placing a CD/DVD on the Scanner Glass	208
Copying onto a CD/DVD	209
Printing Photos from a Memory Card Onto a CD/DVD	210
Printing a Jewel Case Insert from a Memory Card	211
Printing on CDs/DVDs from a Computer	213
Starting Epson Print CD - Windows	213
Printing Your CD/DVD Design - Windows	214
Starting Epson Print CD - OS X	215
Printing Your CD/DVD Design - OS X	216
Replacing Ink Cartridges	218
Check Cartridge Status	218
Checking Cartridge Status on the LCD Screen	218
Checking Cartridge Status with Windows	219
Checking Cartridge Status with OS X	222
Purchase Epson Ink Cartridges	223
Ink Cartridge Part Numbers	223
Removing and Installing Ink Cartridges	224
Printing with Black Ink and Expended Color Cartridges	228
Printing with Expended Color Cartridges - Windows	229
Printing with Expended Color Cartridges - OS X	230
Conserving Low Black Ink with Windows	231
Adjusting Print Quality	232
Print Head Maintenance	232
Print Head Nozzle Check	232
Checking the Nozzles Using the Product Control Panel	232
Checking the Nozzles Using a Computer Utility	234
Print Head Cleaning	236
Cleaning the Print Head Using the Product Control Panel	237
Cleaning the Print Head Using a Computer Utility	238
Print Head Alignment	240
Aligning the Print Head Using the Product Control Panel	241
Aligning the Print Head Using a Computer Utility	242
Cleaning the Paper Path	244
Cleaning and Transporting Your Product	245
Cleaning Your Product	245
Transporting Your Product	245
Solving Problems	248
Checking for Software Updates	248
Product Status Messages	249
Running a Product Check	250
Resetting Control Panel Defaults	252
Solving Setup Problems	253
Noise After Ink Installation	254
Software Installation Problems	254
Control Panel Setup Problems	254
Solving Network Problems	255
Product Cannot Connect to a Wireless Router or Access Point	255
Network Software Cannot Find Product on a Network	256
Product Does Not Appear in OS X Printer Window	257
Cannot Print Over a Network	258
Cannot Scan Over a Network	259
Solving Copying Problems	260
Product Makes Noise, But Nothing Copies	260
Product Makes Noise When It Sits for a While	260
Solving Paper Problems	260
Paper Feeding Problems	261
Paper Jam Problems Inside the Product	261
Paper Jam Problems in the Paper Cassette	263
Paper Jam Problems in the Auto Duplexer	264
Paper Ejection Problems	266
Solving Problems Printing from a Computer	266
Nothing Prints	266
Product Icon Does Not Appear in Windows Taskbar	267
Error After Cartridge Replacement	268
Printing is Slow	268
Solving Page Layout and Content Problems	269
Inverted Image	270
Too Many Copies Print	270
Blank Pages Print	270
Incorrect Margins on Printout	271
Border Appears on Borderless Prints	271
Incorrect Characters Print	272
Incorrect Image Size or Position	272
Slanted Printout	273
Solving Print Quality Problems	273
White or Dark Lines in Printout	274
Blurry or Smeared Printout	274
Faint Printout or Printout Has Gaps	276
Grainy Printout	277
Incorrect Colors	278
Solving Scanning Problems	278
Scanning Software Does Not Operate Correctly	279
Cannot Start Epson Scan	279
Solving Scanned Image Quality Problems	280
Image Consists of a Few Dots Only	281
Line of Dots Appears in All Scanned Images	281
Straight Lines in an Image Appear Crooked	281
Image is Distorted or Blurry	282
Image Colors are Patchy at the Edges	282
Image is Too Dark	282
Back of Original Image Appears in Scanned Image	283
Ripple Patterns Appear in an Image	283
Scanned Image Colors Do Not Match Original Colors	283
Scan Area is Not Adjustable in Thumbnail Preview	284
Scanned Image Edges are Cropped	284
Solving Memory Card Problems	284
Memory Card Does Not Fit Into a Slot	284
Cannot View or Print Photos from a Memory Card or Device	285
Cannot Transfer Photos To or From a Memory Card or Device	285
Solving CD/DVD Problems	286
CD/DVD Jam Problems	286
Image Not Centered on CD/DVD	286
Ink Smears on CD/DVD	287
Faint Image on CD/DVD	287
Uninstall Your Product Software	287
Uninstalling Product Software - Windows	288
Uninstalling Product Software - OS X	289
Where to Get Help	289
Technical Specifications	291
Windows System Requirements	291
OS X System Requirements	292
Scanning Specifications	292
Paper Specifications	293
Printable Area Specifications	294
Ink Cartridge Specifications	296
Memory Card Specifications	297
External USB Device Specifications	297
Dimension Specifications	298
Electrical Specifications	298
Environmental Specifications	299
Interface Specifications	299
Network Interface Specifications	299
Safety and Approvals Specifications	300
Notices	302
Important Safety Instructions	302
General Product Safety Instructions	302
Ink Cartridge Safety Instructions	304
Wireless Connection Safety Instructions	305
LCD Screen Safety Instructions	305
FCC Compliance Statement	305
Trademarks	306
Copyright Notice	307
A Note Concerning Responsible Use of Copyrighted Materials	307
Default Delay Times for Power Management for Epson Products	307