Fujitsu PA03420-B001 Operating Guide - Page 41

Symptom 2, 1 Remedying Typical Troubles, fi-60F Image Scanner Operator's Guide

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3.1 Remedying Typical Troubles Symptom 2 The scanning does not start. Did you unlock the shipping lock of the flatbed? NO Turn OFF the scanner and unlock the shipping lock. (*1) YES Is the USB cable connected correctly? YES NO Connect the USB cable correctly. (*2) If you use an USB hub, connect the scanner directly to your PC. Is the connector of the USB cable broken? YES Use a new USB cable and correctly connect it. NO Does the scanning start after running ON the PC again? NO YES The scanner operation is normal. If you cannot solve the problem after taking measures, check the items in "3.2 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 3 *1) For details, refer to "Getting Started" 2.2 Installing the Scanner. *2) For details, refer to "Getting Started" 2.3 Connecting the scanner to your PC. TROUBLESHOOTING fi-60F Image Scanner Operator's Guide 27

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3.1 Remedying Typical Troubles
fi-60F Image Scanner Operator’s Guide
27
TROUBLESHOOTING
3
*1) For details, refer to "Getting Started" 2.2 Installing the Scanner.
*2) For details, refer to
"Getting Started" 2.3 Connecting the scanner to your PC
.
Did you unlock the shipping lock
of the flatbed?
Turn OFF the scanner and
unlock the shipping lock. (*1)
NO
YES
Is the USB cable connected
correctly?
NO
Connect the USB cable
correctly. (*2) If you use an
USB hub, connect the scanner
directly to your PC.
NO
Symptom 2
The scanning does not start.
Does the scanning start after
running ON the PC again?
YES
The scanner operation is
normal.
NO
YES
Is the connector of the USB
cable broken?
Use a new USB cable
and correctly connect it.
If you cannot solve the problem
after taking measures, check the
items in "3.2 Items to check before
contacting the dealer where you
bought the scanner" and contact
the dealer or an authorized
FUJITSU service provider.
YES