Fujitsu PA03420-B001 Operating Guide - Page 45

Symptom 6

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3.1 Remedying Typical Troubles Symptom 6 Automatic papersize detection is failed. Are the Document holding pad and the Document bed of the scanner clean? YES Did you scan with the document cover closed? YES NO Clean the unclean part (*1) NO Close the document cover and scan it again. Does the document have rectangular or square shape ? YES Did you scan a document with any corner folded? NO Did you scan a document with the edge(s) colored in dark? NO NO If the document is other than rectangular or square, the scanner may fail to detect the size correctly. YES If the corner is folded, unfold it. YES If the document has the edge(s) colored in dark, the scanner may fail to detect the size correctly. If you cannot solve the problem after taking measures, specify the area to scan in the driver setting window manually and scan it again. See ".1.3 How to Use the Scanner Driver" TROUBLESHOOTING 3 *1) For cleaning the unclean part, see Chapter 2 DAILY CARE. fi-60F Image Scanner Operator's Guide 31

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3.1 Remedying Typical Troubles
fi-60F Image Scanner Operator’s Guide
31
TROUBLESHOOTING
3
*1) For cleaning the unclean part, see Chapter 2 DAILY CARE.
Clean the unclean part (*1)
NO
Symptom 6
Automatic papersize detection is failed.
YES
If you cannot solve the problem after taking measures, specify the area to
scan in the driver setting window manually and scan it again.
See ".1.3 How to Use the Scanner Driver"
Did you scan with the
document cover closed?
Close the document cover
and scan it again.
NO
Are the Document holding pad
and the Document bed of the
scanner clean?
If the document is other than
rectangular or square, the
scanner may fail to detect
the size correctly.
Does the document have
rectangular or square shape ?
Did you scan a document with
the edge(s) colored in dark?
If the document has the
edge(s) colored in dark,
the scanner may fail to detect
the size correctly.
NO
NO
YES
If the corner is folded,
unfold it.
Did you scan a document with
any corner folded?
YES
YES
NO
YES