Gateway E-9425R Gateway E-9425R Server User Guide - Page 85
Internet, Keyboard, Memory, fdisk/mbr
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www.gateway.com Internet Keyboard Memory • Turn off your server, then remove all hard drives and push them in again to make sure the drives are seated correctly. For instructions, see "Removing and installing a hard drive" on page 33. • If your server has been subjected to static electricity or physical shock, you may need to reinstall the operating system. You receive a "Non-system disk" or "disk error" error message • Eject the diskette from the diskette drive, then press ENTER. • Make sure that your hard drive has an active partition. For more information, see "The master boot record is corrupted" on page 79. You are having problems with a SATA drive • For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the BIOS has recognized the drive. • Make sure that the power cable and SATA cables are attached securely to the drive cage. • If the drive is not detected, try a different SATA port. • Try swapping SATA cables between drives to determine if the cable is defective. • Try listening to the drive to determine if the drive is spinning up. If not, the drive may be defective. The master boot record is corrupted • In a Windows network operating system, repair the master boot record using FDISK. To repair the master boot record: • At a DOS command prompt, type fdisk/mbr, then press ENTER. See also Modem. You cannot connect to the Internet • Make sure that your account with your Internet Service Provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem. Liquid has been spilled into the keyboard • If you spilled liquid in the keyboard, turn off your server and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. This type of damage is not covered by your server's warranty. Memory errors were detected during server start up • Open your server and make sure that the memory modules are installed correctly. For instructions, see "Installing memory" on page 36. • A memory module may be defective. If possible, try another memory module and see if the error repeats. 79