Gateway FX530XV 8511781 - FX Reference Guide - Page 129
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CHAPTER 7: Troubleshooting Sound www.gateway.com Help & Support For more information about sound troubleshooting, click Start, then click Help and Support. Type the phrase sound troubleshooter in the Search box, then click the arrow. You are not getting sound from the speakers ■ Make sure that the speakers are turned on. ■ Make sure that the volume controls are turned up. For more information, see "Adjusting the volume" on page 23. ■ Make sure that mute controls are turned off. For more information, see "Adjusting the volume" on page 23. ■ If you are using external speakers, see the speaker setup poster to check your speaker connections. ■ Make sure that the universal jacks are configured correctly. For more information, see "Configuring the audio jacks" on page 26. Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow these recommendations before contacting Gateway Customer Care: ■ Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. ■ If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely. 124