Gateway M500 Gateway M500 Notebook User's Guide - Page 89

No audio from the notebook., External microphone does not work., The keyboard does not respond.

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Frequently-asked questions No audio from the notebook. Check the following: ■ The volume may be muted. In Windows, look at the volume control icon on the taskbar. If it is crossed-out, click the icon and deselect the Mute option. ■ The speakers may be turned off. Press FN+F5 to turn the speakers on (this hotkey also turns the speakers off). ■ The volume level may be too low. In Windows, look at the volume control icon on the taskbar. Click the icon and adjust the level. If headphones or external speakers are connected to the headphone jack on the back of your notebook, the internal speakers automatically turn off. External microphone does not work. Check the following: ■ Make sure that the external microphone is connected to the microphone jack on the left side of your notebook. ■ If you cannot hear playback, the speakers may be muted. The keyboard does not respond. Try attaching an external keyboard to the USB connector on the back of your notebook. If it works, contact Gateway because the internal keyboard cable may be loose. www.gateway.com 83

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83
Frequently-asked questions
www.gateway.com
No audio from the notebook.
Check the following:
■
The volume may be muted. In Windows, look at the volume control icon
on the taskbar. If it is crossed-out, click the icon and deselect the Mute
option.
■
The speakers may be turned off. Press
F
N
+F5
to turn the speakers on (this
hotkey also turns the speakers off).
■
The volume level may be too low. In Windows, look at the volume control
icon on the taskbar. Click the icon and adjust the level.
If headphones or external speakers are connected to the headphone jack on
the back of your notebook, the internal speakers automatically turn off.
External microphone does not work.
Check the following:
■
Make sure that the external microphone is connected to the
microphone
jack on the left side of your notebook.
■
If you cannot hear playback, the speakers may be muted.
The keyboard does not respond.
Try attaching an external keyboard to the USB connector on the back of your
notebook. If it works, contact Gateway because the internal keyboard cable may
be loose.