Genie Excelerator Owner's Manual - Page 29

General Troubleshooting (Always Check the Status LED Light)(Continued) Problem What To Do Remote Control has less than 25' operating range Opener works from Wall Control, but not from Remote Control • Relocate Remote Control inside car. • Ensure Remote Control is pointing toward garage door when pressing Control Button. • Replace Remote Control Battery type "A23." (See page 22). • Reposition Opener Antenna Wire. • Do Not attempt to retune Remote Controls or Receiver. • Program code for each Remote Control into Receiver memory (See Programming the Remote Control on page 22. • Replace Remote Control Battery type "A23." (See page 22). • Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses. • Check Safe-T-Beam® System for any diagnostic codes. If present, troubleshoot as detailed in Safe-T-Beam® System Self-Diagnostic Troubleshooting Chart (See page 26). Noisy operation • Ensure all fasteners are tightened. • Check that the garage door and Opener are in good repair, properly lubricated, and properly balanced. (See Maintenance page 25). • WARNING: If you suspect a problem with garage door hardware or springs, contact a Genie Factory Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE. Safe-T-Beam® System • If an operational problem exists, Opener will not run closed. • Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses. • Check Safe-T-Beam® System for any diagnostic codes. If present, troubleshoot as detailed in Safe-T-Beam® System Self-Diagnostic Troubleshooting Chart (See page 26). Door closes, and Opener shuts down • Check position of Wall Console Vacation Lock Switch. It must be in UNLOCKED position for Opener to open door. WIRING DIAGRAM WARNING Opening Cover May Cause Electric Shock WALL CONTROL CONTROLLER BOARD GREEN PRIMARY GROUND MOTOR DRIVE BOARD LINE PLUG WHITE STRIPE BROWN BROWN WHITE WHITE OPEN LIMIT CLOSE LIMIT For Help, call 1-800-35-GENIE or visit www.geniecompany.com BLUE BLACK WHITE WHITE LIGHTS 60 WATTS MAX. YELLOW ORANGE GREEN MOTOR SECONDARY GROUND 29