HP 1022 HP LaserJet 1022, 1022n, 1022nw - User Guide - Page 73

Step 4: Is the print quality acceptable?, Step 5: Is the printer communicating with the computer? - laserjet mac

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NOTE ENWW Step 4: Is the print quality acceptable? Yes If the print quality is acceptable, go to Step 5: Is the printer communicating with the computer? No If the print quality is poor, see Improving print quality. Verify that the print settings are correct for the media you are using. See Choosing paper and other media for information on adjusting the settings for various types of media. If you are unable to resolve the problem, Contact HP support. Step 5: Is the printer communicating with the computer? Try printing a document from a software application. Yes If the document prints, go to Step 6: Does the printed page look like you expected? No If the document does not print, see Printer software problems. If you are using a Macintosh computer, see Mac OS X problems. If you are unable to resolve the problem, Contact HP support. Step 6: Does the printed page look like you expected? Yes The problem should be resolved. If it is not resolved, Contact HP support. No See Printed page is different than what appeared on screen. If you are unable to resolve the problem, Contact HP support. Contact HP support ● In the United States, see http://www.hp.com/support/lj1022/ for the HP LaserJet 1020 series printer. The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models. ● In other locations, see http://www.hp.com. Finding the solution 65

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Step 4: Is the print quality acceptable?
Yes
If the print quality is acceptable, go to
Step 5:
Is
the
printer
communicating
with
the
computer?
No
If the print quality is poor, see
Improving
print
quality
.
Verify that the print settings are correct for the
media you are using. See
Choosing
paper
and
other
media
for information on adjusting the
settings for various types of media.
If you are unable to resolve the problem,
Contact
HP support
.
Step 5: Is the printer communicating with the computer?
Try printing a document from a software application.
Yes
If the document prints, go to
Step 6:
Does
the
printed
page
look
like
you
expected?
No
If the document does not print, see
Printer
software
problems
.
If you are using a Macintosh computer, see
Mac OS X
problems
.
If you are unable to resolve the problem,
Contact
HP support
.
Step 6: Does the printed page look like you expected?
Yes
The problem should be resolved. If it is not
resolved,
Contact
HP support
.
No
See
Printed
page
is
different
than
what
appeared
on
screen
.
If you are unable to resolve the problem,
Contact
HP support
.
Contact HP support
●
In the United States, see
for the HP LaserJet 1020
series printer.
NOTE
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.
●
In other locations, see
.
ENWW
Finding the solution
65