HP 1022 HP LaserJet 1022, 1022n, 1022nw - User Guide - Page 83

Vertical lines, Gray background, Toner smear, If these steps do not correct the problem

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NOTE If these steps do not correct the problem, contact an HP-authorized dealer or service representative. Vertical lines ● Make sure that the tray cover is in place. ● The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Changing the print cartridge for instructions. Gray background Toner smear ENWW ● Make sure that the tray cover is in place. ● Decrease the print density setting through printer properties. This decreases the amount of background shading. See Printer properties (driver). ● Change the media to a lighter basis weight. See Printer media considerations for more information. ● Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading. ● Install a new HP print cartridge. See Changing the print cartridge for instructions. ● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lintfree cloth. See Cleaning the printer for more information. ● Check the media type and quality. ● Install a new HP print cartridge. See Changing the print cartridge for instructions. ● The fuser temperature might be too low. In your printer driver, make sure that the appropriate media type is selected. Improving print quality 75

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NOTE
If these steps do not correct the problem, contact an HP-authorized dealer or service
representative.
Vertical lines
●
Make sure that the tray cover is in place.
●
The photosensitive drum inside the print
cartridge has probably been scratched.
Install a new HP print cartridge. See
Changing
the
print
cartridge
for instructions.
Gray background
●
Make sure that the tray cover is in place.
●
Decrease the print density setting through
printer properties. This decreases the
amount of background shading. See
Printer
properties
(driver)
.
●
Change the media to a lighter basis weight.
See
Printer
media
considerations
for more
information.
●
Check the printer's environment. Very dry
(low humidity) conditions can increase the
amount of background shading.
●
Install a new HP print cartridge. See
Changing
the
print
cartridge
for instructions.
Toner smear
●
If toner smears appear on the leading edge
of the media, the media guides might be
dirty. Wipe the media guides with a dry, lint-
free cloth. See
Cleaning
the
printer
for more
information.
●
Check the media type and quality.
●
Install a new HP print cartridge. See
Changing
the
print
cartridge
for instructions.
●
The fuser temperature might be too low. In
your printer driver, make sure that the
appropriate media type is selected.
ENWW
Improving print quality
75