HP 2550n HP Color LaserJet 2550 series - User Guide - Page 9

Appendix B - error lights

Page 9 highlights

ENWW 7 Problem solving Resolving problems that did not generate messages 74 Troubleshooting checklist 74 Checking the network ...76 Solving general printing problems 77 Solving PostScript (PS) errors 82 Solving common Macintosh problems 83 Resolving problems that generated messages 89 Messages for both Windows and Macintosh 89 Messages for Windows only 89 Resolving the control panel messages 91 Supplies Status lights ...92 Printer Status lights ...95 Secondary light patterns for Printer Status lights 98 Clearing jams ...99 Where to look for jams ...99 To clear jams from inside the printer 99 To clear jams from input areas 100 To clear jams from output areas 102 Solving print-media problems 104 Solving print-quality problems 105 Print-quality checklist ...105 Solving issues with all printed documents 105 Solving issues with color documents 114 Appendix A Accessories and ordering information Supplies ...120 Memory ...121 Cable and interface accessories 122 Paper handling accessories 123 Paper and other print media 124 User-replaceable parts ...126 Supplementary Documentation 127 Appendix B Service and support Hewlett-Packard limited warranty statement 129 Print Cartridge Limited Warranty Statement 131 Availability of support and service 132 HP maintenance agreements 132 Onsite service agreements 132 HP Express Exchange (U.S. and Canada only 133 To use HP Express Exchange 133 Repacking the printer ...134 To repack the printer ...134 Service information form ...136 Appendix C Specifications Printer specifications ...137 Appendix D Regulatory information Introduction ...139 FCC regulations ...140 vii

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7 Problem solving
Resolving problems that did not generate messages
.............................................................
74
Troubleshooting checklist
.................................................................................................
74
Checking the network
..............................................................................................................
76
Solving general printing problems
...........................................................................................
77
Solving PostScript (PS) errors
................................................................................................
82
Solving common Macintosh problems
....................................................................................
83
Resolving problems that generated messages
.......................................................................
89
Messages for both Windows and Macintosh
....................................................................
89
Messages for Windows only
.............................................................................................
89
Resolving the control panel messages
...................................................................................
91
Supplies Status lights
.......................................................................................................
92
Printer Status lights
..........................................................................................................
95
Secondary light patterns for Printer Status lights
.............................................................
98
Clearing jams
..........................................................................................................................
99
Where to look for jams
......................................................................................................
99
To clear jams from inside the printer
................................................................................
99
To clear jams from input areas
.......................................................................................
100
To clear jams from output areas
.....................................................................................
102
Solving print-media problems
...............................................................................................
104
Solving print-quality problems
...............................................................................................
105
Print-quality checklist
......................................................................................................
105
Solving issues with all printed documents
......................................................................
105
Solving issues with color documents
..............................................................................
114
Appendix A
Accessories and ordering information
Supplies
.................................................................................................................................
120
Memory
.................................................................................................................................
121
Cable and interface accessories
...........................................................................................
122
Paper handling accessories
..................................................................................................
123
Paper and other print media
.................................................................................................
124
User-replaceable parts
..........................................................................................................
126
Supplementary Documentation
.............................................................................................
127
Appendix B
Service and support
Hewlett-Packard limited warranty statement
........................................................................
129
Print Cartridge Limited Warranty Statement
.........................................................................
131
Availability of support and service
.........................................................................................
132
HP maintenance agreements
...............................................................................................
132
Onsite service agreements
.............................................................................................
132
HP Express Exchange (U.S. and Canada only)
...................................................................
133
To use HP Express Exchange
.......................................................................................
133
Repacking the printer
............................................................................................................
134
To repack the printer
......................................................................................................
134
Service information form
.......................................................................................................
136
Appendix C
Specifications
Printer specifications
.............................................................................................................
137
Appendix D
Regulatory information
Introduction
............................................................................................................................
139
FCC regulations
....................................................................................................................
140
ENWW
vii