HP 3300mfp HP LaserJet 3330mfp - (English) Fax Guide - Page 37
General fax problems, Problem, Cause, Solution
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UPC - 088698450581
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Note Set the product's rings-to-answer for one ring more than the number of rings for which the answering machine is set. See "Setting rings-to-answer" on page 15 for more information. If an answering machine is connected on the same phone line but on a different jack, it may interfere with the product's ability to receive faxes. General fax problems Use the tables in this section to solve fax problems. Problem Cause Solution Document stops The maximum length of a If there is no jam and it has been feeding in the middle of page you can load is 381 mm less than one minute, wait a faxing. (15 inches). Faxing of a moment before pressing Cancel. longer page stops at 381 mm If there is a jam, see the topics in (15 inches). the electronic user guide on clearing jams. Then, resend the job. The minimum page size for If there is a jam, see the topics in the ADF is 127 by 127 mm (5 the electronic user guide on by 5 inches). If the item is too clearing jams. small, it can jam inside the ADF. Fax activity logs or fax The fax activity log or fax call Print a configuration report and call reports are printing reports settings are not check when the reports print. See at unwanted times. correct. the topics in the electronic user guide on printing a configuration report, setting when the fax call report prints, and setting the fax activity log to print automatically. The volume for sounds coming from the product is too high or too low. The volume setting needs to be adjusted. See the topic in the electronic user guide on changing the sound volume for instructions about changing volume settings. ENGB General fax problems 35
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