HP 3310 User Guide - Page 89
in-One Wireless Setup Wizard again. For information on the Wireless Setup Wizard - photosmart firmware update
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Chapter 4 (continued) You don't see the SSID The SSID is out of sight at the bottom of the list. Press to scroll to the bottom of the list. Infrastructure entries are listed first, ad hoc last. The access point firmware needs updating. Check for firmware updates for your access point on the manufacturer's website. Update the firmware on the access point. Your wireless adapter on your computer is not broadcasting the SSID (ad hoc). Verify that the wireless adapter is broadcasting the SSID. Print a network configuration page from your HP All-in-One (see View and print network settings), and verify that the SSID for the wireless adapter appears on the network configuration page. If the wireless adapter is not broadcasting the SSID, see the documentation that came with your computer. The firmware for the wireless adapter on your computer needs updating (ad hoc). Check for firmware updates for your wireless adapter on the manufacturer's website, and then update the firmware. MAC filtering is enabled on your access point. Keep MAC filtering enabled, but change the settings to allow the access point to communicate with your HP All-in-One. An Ethernet cable is connected to the HP All-in-One. When an Ethernet cable is plugged into the HP All-in-One, the wireless radio turns off. Unplug the Ethernet cable. Error message: Cannot connect to network The equipment is not turned on. Turn on the networked devices, such as the access point for an infrastructure network, or the computer for an ad hoc network. For more information on how to turn on the access point, see the documentation that came with your access point. The HP All-in-One is not receiving a signal. Move the access point and the HP All-in-One closer together. Then run the HP Allin-One Wireless Setup Wizard again. For information on the Wireless Setup Wizard, see Wireless infrastructure network setup. You have entered the SSID incorrectly. Enter the SSID correctly. Remember that the SSID is case-sensitive. For more information on how to enter the SSID, see Connect to a wireless infrastructure network. You entered the wrong mode (ad hoc or infrastructure) or security type. For more information on ad hoc and infrastructure networks, see Connect to a wireless infrastructure network and Wireless ad hoc network setup. Network setup 86 HP Photosmart 3300 All-in-One series