HP 6210 HP Officejet 6200 series all-in-one - (English) User Guide - Page 147
Print cartridge troubleshooting, HP Image Zone troubleshooting - officejet cartridge
View all HP 6210 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 147 highlights
Chapter 15 1 Rollers 2 Separator pad 2 Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth. 3 Use the damp cloth to wipe any residue off the rollers or separator pad. 4 If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol. 5 Close the cover of the automatic document feeder. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. 1 Remove the print cartridges and check that the protective tape has been completely removed. 2 Reinsert the print cartridges and verify that they are fully inserted and locked in place. 3 If the problem persists, print a self-test report to determine if there is a problem with the print cartridges. This report provides useful information about your print cartridges, including status information. 4 If the self-test report shows a problem, clean the print cartridges. 5 If the problem persists, clean the copper-colored contacts of the print cartridges. 6 If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it. For more information on these topics, see Maintain your HP all-in-one. HP Image Zone troubleshooting If your HP all-in-one has been connected to a computer with a USB cable and you now want to connect it to a network using an HP JetDirect, you will only be able to print or scan (using Webscan) from your computer(s). If you try to use the HP Image Zone software, you will find that the scan picture, scan documents, send a fax, and make copies features display error messages indicating that the HP all-in-one is disconnected. I get an error message when I select Scan Picture 144 HP Officejet 6200 series all-in-one