HP AE370A HP StorageWorks Fabric OS 6.x administrator guide (5697-7344, March - Page 191

Blade troubleshooting tips, blade still appears to be faulty

Page 191 highlights

Message The command failed due to the current zone size is not supported by the new firmware. Reduce the size of the configuration before proceeding. Probable cause and recommended action The firmware download operation was attempting to downgrade a system to Fabric OS 5.1.0 or earlier and the current zone size is not supported by the firmware version to be downloaded, so the firmware download operation failed. Reduce the zone database size to 256 KB. Verify that the zone size is below the 256 KB limit using the cfgSize command. Retry the firmware download operation. Message Default IP Filter policies are not active on the switch. Please make the default IP4 filter policies active before downgrading. Probable cause and recommended action If switch is running 5.3.0 or higher, and if any of the user created IP Filter policies are active, the user will not be allowed to downgrade to 5.2.0 or lower. Blade troubleshooting tips Typically, issues detected during firmware download to AP blades do not require recovery actions on your part. However, if any of the following events occur, perform the appropriate following action: • The blade is faulty (issue slotShow to confirm). If the blade is faulty, enter the slotPowerOff and slotPowerOn commands for the blade. If the blade still appears to be faulty, remove it and re-insert it into the chassis. • The blade is stuck in the "LOADING" state (issue slotShow to confirm). If the blade remains in the loading state for a significant period of time, the firmware download will time out. Remove the blade and re-insert it. When it boots up, autoleveling will be triggered and the firmware download will be attempted again. If you experience frequent failovers between CPs that have different versions of firmware, then you may notice multiple blade firmware downloads and a longer startup time. Fabric OS 6.x administrator guide 191

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Fabric OS 6.x administrator guide
191
Message
The command failed due to the current zone size is not supported by the new
firmware. Reduce the size of the configuration before proceeding.
Probable cause and recommended action
The firmware download operation was attempting to downgrade a system to Fabric OS 5.1.0 or earlier
and the current zone size is not supported by the firmware version to be downloaded, so the firmware
download operation failed.
Reduce the zone database size to 256 KB. Verify that the zone size is below the 256 KB limit using the
cfgSize
command. Retry the firmware download operation.
Message
Default IP Filter policies are not active on the switch. Please make the default
IP4 filter policies active before downgrading.
Probable cause and recommended action
If switch is running 5.3.0 or higher, and if any of the user created IP Filter policies are active, the user will
not be allowed to downgrade to 5.2.0 or lower.
Blade troubleshooting tips
Typically, issues detected during firmware download to AP blades do not require recovery actions on your
part. However, if any of the following events occur, perform the appropriate following action:
The blade is faulty (issue
slotShow
to confirm).
If the blade is faulty, enter the
slotPowerOff
and
slotPowerOn
commands for the blade. If the
blade still appears to be faulty, remove it and re-insert it into the chassis.
The blade is stuck in the “LOADING” state (issue
slotShow
to confirm).
If the blade remains in the loading state for a significant period of time, the firmware download will
time out. Remove the blade and re-insert it. When it boots up, autoleveling will be triggered and the
firmware download will be attempted again.
If you experience frequent failovers between CPs that have different versions of firmware, then you may
notice multiple blade firmware downloads and a longer startup time.