HP Brio 71xx hp brio 71xx, user guide - Page 36

Fixing Problems Questions & Answers External Communications Aren't Working... My MS-DOS program can't find the modem. What do I do? I can't dial / there's no dial tone. I can't receive a fax. MS-DOS programs and games are not supported by your Windows modem. You need to upgrade your MSDOS program to a Windows one. Note also that Windows 3.1 programs may also require an upgrade to a newer release. • Perhaps your telephone line is not connected correctly. Check that you have connected the cables correctly. You can also connect a standard handset to the wall socket to check whether you have a standard dial tone. • You may, however, have a conflict between the PBX (Private Branch eXchange) and your modem. Solve this by connecting the modem to a phone line that comes directly from the telephone operator. By doing this you also benefit by having maximum speed. It is likely that your fax application has been set up so as not to answer incoming calls. 1 Select Menu Configure Options in your fax application. 2 Select the Answering tab. 3 Ensure that Answer on fax only is selected from the drop down list. 32