HP Brio 81XX hp brio 81xx, getting support guide - Page 22

3 Getting Telephone Assistance Before You Call Hewlett-Packard Before You Call Hewlett-Packard Before you call for help, make sure you go through the following checklist: Ì Read Chapter 2. You may find a solution to your problem there. Ì Check the table below to see if you are entitled to free support. Ì Make sure you have the details listed in Chapter 1 at hand when you call. You may also be asked for the following details: • A list of devices that you or your HP-authorized reseller have added to your computer. • A record of any information messages that you have received. Ì Be in front of your computer when you call, with your computer running and your manuals easily available. Scope of Support The following table indicates whether you are entitled to free support or not. Type of problem Installing Windows 95 Using Windows 95 Windows 3.11 and other operating systems Free support period Support Options 30 days from the date of purchase not available not available Per-incident fee-based service available after 30 days. HP PC Software Assist1 support pack. Refer to your HP-authorized reseller, or software vendor. HP PC Software Assist1 support pack. Refer to your HP-authorized reseller, or software vendor. 12 English