HP Brio 81XX hp brio 81xx, getting support guide - Page 23

3 Getting Telephone Assistance Before You Call Hewlett-Packard Type of problem Free support period Support Options DOS, other than that preloaded by HP not available HP PC Software Assist1 support pack. Refer to your HP-authorized reseller, or software vendor. Installing preloaded software2 Using preloaded software Installing and using software applications other than those preloaded by HP 30 days from the date of purchase not available not available Per-incident fee-based service available after 30 days. HP PC Software Assist1 support pack. Refer to your HP-authorized reseller, or software vendor. HP PC Software Assist1 support pack. Refer to your HP-authorized reseller, or software vendor. Computer and preinstalled 1 year from hardware3 the date of purchase HP Hardware Support Pack offers extensions to this period. This must be purchased at same time as the computer. HP Accessories See HP Accessories information Hardware other than that not available See your reseller. preloaded by HP 1. See HP PC Software Assist for further information on page 10 . 2. Preloaded software means software that is preloaded by Hewlett-Packard only. Software preloaded by third parties or resellers is not included. 3. Preinstalled hardware means hardware that is preinstalled by Hewlett-Packard only. Hardware preinstalled by third parties or resellers is not included. Compatibility issues related to the use of a modem with Private Branch Exchange (PBX) equipment are not covered. English 13