HP Brio ba210 hp brio ba210, user guide - Page 31

Hardware Problems Hardware Problems This section provides information on how to solve problems with your keyboard, monitor, drives or modem. WARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings. To avoid electrical shock and harm to your eyes by laser light, do not open the laser module of the CD-ROM. The laser module should only be serviced by service personnel. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CDROM for power requirements and wavelength. This PC is a class 1 laser product. The Keyboard Doesn't Work Properly Have you checked that... The keyboard cable is correctly connected Ö How Plug the cable into the correct connector on the back of the Brio. Color coding is used for easy matching. Ö The keyboard is clean and no keys are stuck down Check all keys are at the same height, and none are stuck The keyboard itself is not defective Ö Either replace the keyboard by a known working unit or try the keyboard with another Brio The keyboard settings are not causing a problem Ö Select Settings Ö Control Panel Ö Keyboard from the Start menu to view your keyboard settings Ö You are using the correct driver. This driver is provided with all Windows NT 4.0, Windows 98 and Windows 2000 preloaded systems. For other operating systems, refer to your operating system's documentation. Ö You are using the latest BIOS for your PC Ö You didn't spill anything on the keyboard Download the latest driver from HP's Web at: www.hp.com/go/briosupport Download the latest BIOS and instructions for its installation from HP's Web at: www.hp.com/go/briosupport Clean the keyboard with a damp cloth. Do not wet it. 23