HP Brio ba210 hp brio ba210, user guide - Page 49

Frequently Asked Questions, Need More Help? - bios update

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Frequently Asked Questions Frequently Asked Questions FAQs How can I reinstall my PC's operating system? Ö Use the Brio Assist CD - System Recovery provided with your PC Why is my PC running slowly/producing strange messages? Ö • If you are connected to a network, the slowness of your PC may be caused by the network. • Your PC may be infected by a virus. Use an antivirus utility to erase any viruses. Ö I've been experiencing problems with my PC ever since I installed some new software. What can I do? Ö Can I use USB hardware devices with the operating system preloaded on my PC? Or, update your PC's BIOS. You can download the BIOS and updating instructions from www.hp.com/go/briosupport. Uninstall the software to see whether this solves the problem. If the problem continues, contact the software manufacturer for help or information on known compatibility problems. Yes. USB is supported by both Windows 98 and Windows 2000. Ö How can I find out what hardware and BIOS version are used in my PC? Ö Where can I get information about the latest HP drivers? Restart the PC and press ESC during the Power-OnSelf-Test (POST). The BIOS version will be displayed at the top of the screen. From HP's web site: www.hp.com/go/briosupport There is a lot more troubleshooting information, including FAQs on your PC's online HP Brio Center Need More Help? For more detailed help refer to the troubleshooting information which is available on HP's support web site at: www.hp.com/go/briosupport 41

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Frequently Asked Questions
41
Frequently Asked Questions
Need More Help?
For more detailed help refer to the troubleshooting information which is
available on HP’s support web site at:
www.hp.com/go/briosupport
FAQs
How can I reinstall my PC’s operating
system?
Ö
Use the
Brio Assist CD - System Recovery
provided
with your PC
Why is my PC running
slowly/producing strange messages?
Ö
•
If you are connected to a network, the slowness of
your PC may be caused by the network.
•
Your PC may be infected by a virus. Use an
antivirus utility to erase any viruses.
Or, update your PC’s BIOS. You can download the
BIOS and updating instructions from
www.hp.com/go/briosupport
.
I’ve been experiencing problems with my PC
ever since I installed some new software.
What can I do?
Ö
Uninstall the software to see whether this solves the
problem. If the problem continues, contact the
software manufacturer for help or information on
known compatibility problems.
Can I use USB hardware devices with the
operating system preloaded on my PC?
Ö
Yes. USB is supported by both Windows 98 and
Windows 2000.
How can I find out what hardware and BIOS
version are used in my PC?
Ö
Restart the PC and press
ESC
during the Power-On-
Self-Test (POST). The BIOS version will be displayed
at the top of the screen.
Where can I get information about the latest
HP drivers?
Ö
From HP’s web site:
www.hp.com/go/briosupport
There is a lot more tr
tr
tr
troubleshooting information, includ
ud
ud
uding FAQs on your PC
PC
PC
PC’s on
on
on
onli
li
li
line HP Brio Center