HP Business Inkjet 2300 HP Business Inkjet 2300 - User Guide - Page 68

The Attention light flashes alternately with the Ready light, The printer shuts down unexpectedly

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The Attention light flashes alternately with the Ready light This indicates a critical error has occurred, and the printer requires attention. A critical-error message usually accompanies this indicator. Some of these messages can be cleared by restarting the printer. Press (power button) to turn off the printer. Wait a few seconds, and then turn it on again. If a critical error persists, service is required. The printer shuts down unexpectedly Make sure the power cord is connected firmly to the printer and to a working power outlet, and that the printer is turned on. The Ready light on the control panel should be green. Try turning the printer off, by pressing (power button), and then turn it on again. Nothing is printed z Be patient Complex documents that contain many fonts, graphics, and color photos take longer to begin printing. The control panel displays the message PROCESSING JOB and the Ready light blinks when the printer is processing information to be printed. z Check the power Make sure the power cord is connected firmly to the printer and to a working power outlet, and that the printer is turned on. The Ready light on the control panel should be green. Try turning the printer off, by pressing (power button), and then turn it on again. z Check the interface cable Make sure the interface cable (USB, parallel, or network) is connected properly. z Check the print media Make sure media is loaded correctly in the tray and that the print media is not jammed in the printer. For more information about loading media, see "Loading print media." z Try printing a Demo page 1 Press (select button) on the control panel. 2 Press (down arrow button) to highlight INFORMATION, and then press (select button). 3 Press (down arrow button) to highlight PRINT DEMO, and then press (select button) to print the Demo page. z Check the printer setup Make sure the printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computer's operating system. Also, if your computer is running Windows, make sure that Pause Printing is not selected. 1 Do one of the following: • Windows 98, Windows Me, Windows NT 4.0, and Windows 2000: Click Start, point to Settings, and then click Printers. • Windows XP: Click Start, and then click Printers and Faxes. Or, click Start, click Control Panel, and then click Printers and Faxes. 2 Right-click the icon for the printer, and then make sure that Pause Printing is not selected. 5-10 ENWW

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5
-
10
ENWW
The Attention light flashes alternately with the Ready light
This indicates a critical error has occurred, and the printer requires attention. A critical-error
message usually accompanies this indicator.
Some of these messages can be cleared by restarting the printer. Press
(power button) to
turn off the printer. Wait a few seconds, and then turn it on again. If a critical error persists,
service is required.
The printer shuts down unexpectedly
Make sure the power cord is connected firmly to the printer and to a working power outlet, and
that the printer is turned on. The Ready light on the control panel should be green. Try turning
the printer off, by pressing
(power button), and then turn it on again.
Nothing is printed
Be patient
Complex documents that contain many fonts, graphics, and color photos take longer to
begin printing. The control panel displays the message
PROCESSING JOB
and the Ready
light blinks when the printer is processing information to be printed.
Check the power
Make sure the power cord is connected firmly to the printer and to a working power outlet,
and that the printer is turned on. The Ready light on the control panel should be green. Try
turning the printer off, by pressing
(power button), and then turn it on again.
Check the interface cable
Make sure the interface cable (USB, parallel, or network) is connected properly.
Check the print media
Make sure media is loaded correctly in the tray and that the print media is not jammed in
the printer. For more information about loading media, see “
Loading print media
.”
Try printing a Demo page
1
Press
(select button) on the control panel.
2
Press
(down arrow button) to highlight
INFORMATION
, and then press
(select
button).
3
Press
(down arrow button) to highlight
PRINT DEMO
, and then press
(select
button) to print the Demo page.
Check the printer setup
Make sure the printer is selected as the current or default printer. For information about
setting the default printer, see the online Help for your computer’s operating system.
Also, if your computer is running Windows, make sure that
Pause Printing
is not selected.
1
Do one of the following:
•
Windows 98, Windows Me, Windows NT 4.0, and Windows 2000:
Click
Start
, point to
Settings
, and then click
Printers
.
•
Windows XP:
Click
Start
,
and then click
Printers and Faxes
.
Or, click
Start
, click
Control Panel
, and then click
Printers and Faxes
.
2
Right-click the icon for the printer, and then make sure that
Pause Printing
is not
selected.