HP Business Inkjet 2300 HP Business Inkjet 2300 - User Guide - Page 73

Printout is slanted or skewed, Ink is smearing, Ink is not filling the text or graphics completely

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Note z The wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computer's operating system. z The document file is damaged Occasionally, a document file can become damaged. If you can print other documents from the same software application, try to print using a backup copy of your document, if available. Printout is slanted or skewed If media is twisting as it feeds or margins appear crooked, the media guides might not be correctly positioned against the stack. Both the media length and width guides must fit snugly but gently against the stack. Ink is smearing z The printout did not have time to dry When printing documents that use a lot of ink, you must allow the document more time to dry before handling it. This is especially true for transparencies. The printer driver's Normal print quality setting is to designed to optimize both drying time and speed. This mode allows the print output to dry completely in most situations. However, when printing in very humid environments, use the Best print quality setting to allow a longer drying time. z The media type is causing the smearing Some types of media do not accept ink well, which causes the ink to dry more slowly and results in smearing. See "Selecting print media" for more information about media. z An incorrect media type is selected The correct media must be selected in the printer driver. Make sure the media selected in the printer driver matches the media loaded in the tray. z The media has been exposed to a humid environment If media has been exposed to a humid environment, it might be difficult to achieve the correct drying time, especially when printing with heavy color saturation. Print on a fresh ream of media that has been stored in a cool, dry place. z Too much ink on the page is causing wrinkling Color documents with rich, blended colors can use excess ink, which wrinkles the page during printing and causes smearing. Try using the Normal or Fast print quality setting to reduce ink, or use HP media designed for printing vivid color documents. Ink is not filling the text or graphics completely z The printheads have poor contact Remove and then reinstall the printheads. See "Replacing printheads." z The printheads need cleaning Whenever print quality decreases noticeably, it is a good idea to clean the printheads. For instructions on cleaning the printheads, see "Cleaning the printheads." Printhead condition and media type are important factors in print quality. For more information, see "Maintaining the printheads." ENWW 5-15

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ENWW
5
-
15
The wrong printer driver is selected
Make sure your printer is selected as the current or default printer. For information about
setting the default printer, see the online Help for your computer’s operating system.
The document file is damaged
Occasionally, a document file can become damaged. If you can print other documents
from the same software application, try to print using a backup copy of your document, if
available.
Printout is slanted or skewed
If media is twisting as it feeds or margins appear crooked, the media guides might not be
correctly positioned against the stack. Both the media length and width guides must fit snugly
but gently against the stack.
Ink is smearing
The printout did not have time to dry
When printing documents that use a lot of ink, you must allow the document more time to
dry before handling it. This is especially true for transparencies.
The printer driver’s
Normal
print quality setting is to designed to optimize both drying time
and speed. This mode allows the print output to dry completely in most situations.
However, when printing in very humid environments, use the
Best
print quality setting to
allow a longer drying time.
The media type is causing the smearing
Some types of media do not accept ink well, which causes the ink to dry more slowly and
results in smearing. See “
Selecting print media
” for more information about media.
An incorrect media type is selected
The correct media must be selected in the printer driver. Make sure the media selected in
the printer driver matches the media loaded in the tray.
The media has been exposed to a humid environment
If media has been exposed to a humid environment, it might be difficult to achieve the
correct drying time, especially when printing with heavy color saturation. Print on a fresh
ream of media that has been stored in a cool, dry place.
Too much ink on the page is causing wrinkling
Color documents with rich, blended colors can use excess ink, which wrinkles the page
during printing and causes smearing. Try using the
Normal
or
Fast
print quality setting to
reduce ink, or use HP media designed for printing vivid color documents.
Ink is not filling the text or graphics completely
The printheads have poor contact
Remove and then reinstall the printheads. See “
Replacing printheads
.”
The printheads need cleaning
Whenever print quality decreases noticeably, it is a good idea to clean the printheads. For
instructions on cleaning the printheads, see “
Cleaning the printheads
.”
Note
Printhead condition and media type are important factors in print quality. For more information,
see “
Maintaining the printheads
.”