HP C8975A HP Deskjet 5800 Series printer - (English) User Guide - Page 180

cannot open the printer's embedded web server EWS

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Off Verify the following: r The printer is selected in the application from which you are trying to print. r The computer is connected to the network. r A personal software firewall might block communication between the printer and the computer. Follow these steps. cannot open the printer's embedded web server (EWS) Verify the following: q You are not using a phone cord to connect the printer to the network q The Ethernet cable is securely connected to the printer q The network hub, switch, or router is on and working properly q The computer that you are using is connected to the network If you still cannot access the printer's EWS, then follow these steps: 1. Print a network configuration page (for instructions, click here. 2. Find the printer's IP address. 3. Launch your Internet browser. Use Microsoft Internet Explorer 5.0 or higher or Netscape 4.75 or higher. 4. Enter the printer's IP address in the address box, then press Enter. If you still cannot connect to the printer's EWS, then follow these steps. a personal software firewall is blocking communication between the printer and the computer The personal software firewall is a security program that protects a computer from intrusion. However, the personal firewall might block communication between the computer and the printer. If you cannot communicate with the printer, try disabling the personal firewall. If you are still unable to communicate with the printer, then re-enable the firewall.

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Off
Verify the following:
The printer is selected in the application from
which you are trying to print.
The computer is connected to the network.
A personal software firewall might block
communication between the printer and the
computer. Follow these
steps
.
cannot open the printer's embedded web server (EWS)
Verify the following:
●
You are not using a phone cord to connect the printer to the network
●
The
Ethernet cable
is securely connected to the printer
●
The network
hub
,
switch
, or
router
is on and working properly
●
The computer that you are using is connected to the network
If you still cannot access the printer's EWS, then follow these steps:
1.
Print a network configuration page (for instructions, click
here
.
2.
Find the printer's
IP address
.
3.
Launch your Internet browser.
Use Microsoft Internet Explorer 5.0 or higher or Netscape
4.75 or higher.
4.
Enter the printer's IP address in the address box, then press
Enter
.
If you still cannot connect to the printer's EWS, then follow these
steps
.
a personal software firewall is blocking communication between the printer
and the computer
The personal software firewall is a security program that protects a computer from
intrusion. However, the personal firewall might block communication between the
computer and the printer.
If you cannot communicate with the printer, try disabling the personal firewall. If you
are still unable to communicate with the printer, then re-enable the firewall.