HP Color LaserJet 8500 HP Color LaserJet 8500/8500N/8500DN user guide - Page 109

Rear Input Fan Motor 2, Configuring Media Type

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Control Panel 8 Messages Message Description Recommended Action 54.2 CAROUSEL ERROR Indicates that the color toner Open the color toner clear door CYCLE POWER carousel is not working correctly. and look for an obstruction. If the message does not clear after closing the doors, turn the printer off and on to reset the printer. If the condition persists, contact a local authorized HP dealer or service representative for service. 54.3 DENSITY SENSOR ERROR CYCLE POWER Indicates a density sensor error, Turn the printer off and on to or the printer is not receiving reset the printer. If the condition data back from the density persists, contact a local sensor. authorized HP dealer or service representative for service. 55 PRINTER ERROR CYCLE POWER Indicates a printer command Turn the printer off and on to error. The commands cannot be reset the printer. If the condition exchanged between the printer persists, contact a local and its controller. authorized HP dealer or service representative for service. 56.1 ERROR CYCLE POWER Indicates an input feed error If the input tray you are trying to (such as requesting to feed print from is not installed, install transparencies through the the input tray. Turn the printer off duplexer), or the input tray is not and on to reset the printer. installed. 56.2 ERROR CYCLE POWER Indicates an illegal output error. For example, the multi-bin mailbox is not installed and it was selected as the output destination, or there are transparencies in the duplexer. Open the printer and remove media from the paper path. Verify that the media type is set in the printer control panel. If the condition persists, turn the printer off and on to reset the printer. For more information on configuring input trays, see "Configuring Media Type and Size" in chapter 2. 57.X FAN FAILURE One of the cooling fans has failed. X = Fan Type 1 = Rear Output Fan (Motor 1) 2 = Rear Input Fan (Motor 2) 3 = Left Output Fan (Motor 3) Turn the printer off and contact a local authorized HP service representative immediately. Do not operate the printer in this condition or the printer can be seriously damaged. 58.1 ERROR CYCLE POWER Indicates that the paper diverter Open the upper right door and inside the upper right door is check for a media jam or misfed out of position, causing an error media. Turn the printer off and feeding media from tray 1. on to reset the printer. EN Chapter 8 - Printer Control Panel Messages 109

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Message
Description
Recommended Action
54.2 CAROUSEL ERROR
CYCLE POWER
Indicates that the color toner
carousel is not working correctly.
Open the color toner clear door
and look for an obstruction. If
the message does not clear
after closing the doors, turn the
printer off and on to reset the
printer. If the condition persists,
contact a local authorized HP
dealer or service representative
for service.
54.3 DENSITY
SENSOR ERROR
CYCLE POWER
Indicates a density sensor error,
or the printer is not receiving
data back from the density
sensor.
Turn the printer off and on to
reset the printer. If the condition
persists, contact a local
authorized HP dealer or service
representative for service.
55 PRINTER ERROR
CYCLE POWER
Indicates a printer command
error. The commands cannot be
exchanged between the printer
and its controller.
Turn the printer off and on to
reset the printer. If the condition
persists, contact a local
authorized HP dealer or service
representative for service.
56.1 ERROR
CYCLE POWER
Indicates an input feed error
(such as requesting to feed
transparencies through the
duplexer), or the input tray is not
installed.
If the input tray you are trying to
print from is not installed, install
the input tray.Turn the printer off
and on to reset the printer.
56.2 ERROR
CYCLE POWER
Indicates an illegal output error.
For example, the multi-bin
mailbox is not installed and it
was selected as the output
destination, or there are
transparencies in the duplexer.
Open the printer and remove
media from the paper path.
Verify that the media type is set
in the printer control panel. If
the condition persists, turn the
printer off and on to reset the
printer. For more information on
configuring input trays, see
“Configuring Media Type and
Size” in chapter 2.
57.X FAN FAILURE
One of the cooling fans has
failed.
X = Fan Type
1 = Rear Output Fan (Motor 1)
2 = Rear Input Fan (Motor 2)
3 = Left Output Fan (Motor 3)
Turn the printer off and contact
a local authorized HP service
representative immediately.
Do
not operate the printer in this
condition or the printer can
be seriously damaged.
58.1 ERROR
CYCLE POWER
Indicates that the paper diverter
inside the upper right door is
out of position, causing an error
feeding media from tray 1.
Open the upper right door and
check for a media jam or misfed
media. Turn the printer off and
on to reset the printer.
8
Control Panel
Messages
EN
Chapter 8 – Printer Control Panel Messages
109