HP D7260 Windows Help - Page 143

HP Photosmart not found, Improper shutdown, Two-way communication lost - error use on button not wall outlet

Page 143 highlights

Troubleshooting Chapter 12 HP Photosmart not found Cause: This error applies only to USB-connected devices. The USB cable is not plugged in properly. Solution: If the HP Photosmart is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP Photosmart and the computer, as shown below. For more information, see: "Communication problems over a USB connection" on page 97 Improper shutdown Cause: The last time the HP Photosmart was used, it was not turned off properly. If the HP Photosmart is turned off by turning off the switch on a power strip or by using a wall switch, the device can be damaged. Solution: Press the On button located on the control panel of the HP Photosmart to turn the device on and off. Two-way communication lost Cause: The HP Photosmart is turned off. Solution: Look at the display on the HP Photosmart. If the display is blank and the On button is not lit, the HP Photosmart is turned off. Make sure the power cord is firmly connected to the HP Photosmart and plugged into a power outlet. Press the On button to turn on the HP Photosmart. Cause: The HP Photosmart is not connected to the computer. 142 Troubleshooting

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HP Photosmart not found
Cause:
This error applies only to USB-connected devices. The USB cable is not
plugged in properly.
Solution:
If the HP Photosmart is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is securely connected to
the HP Photosmart and the computer, as shown below.
For more information, see:
Communication problems over a USB connection” on page 97
Improper shutdown
Cause:
The last time the HP Photosmart was used, it was not turned off properly.
If the HP Photosmart is turned off by turning off the switch on a power strip or by using
a wall switch, the device can be damaged.
Solution:
Press the
On
button located on the control panel of the HP Photosmart
to turn the device on and off.
Two-way communication lost
Cause:
The HP Photosmart is turned off.
Solution:
Look at the display on the HP Photosmart. If the display is blank and the
On
button is not lit, the HP Photosmart is turned off. Make sure the power cord is
firmly connected to the HP Photosmart and plugged into a power outlet. Press the
On
button to turn on the HP Photosmart.
Cause:
The HP Photosmart is not connected to the computer.
Chapter 12
142
Troubleshooting
Troubleshooting