HP ENVY 15-ah100 Maintenance and Service Guide - Page 40

Memory module, Step 2: Select a Download

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Memory module Description 8-GB (PC3L-1600) 4-GB (PC3L-1600) 2-GB (PC3L-1600) Spare part number 693374-005 691740-005 691739-005 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & Software. 3. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Click the link for the computer model. 5. Select the operating system, and then click Next. 6. Under Step 2: Select a Download, click the BIOS link. 7. Click the link for the most recent BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the bottom cover (see Bottom cover on page 28). 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

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Memory module
Description
Spare part number
8-GB (PC3L-1600)
693374-005
4-GB (PC3L-1600)
691740-005
2-GB (PC3L-1600)
691739-005
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION:
Failure to update the computer to the latest BIOS prior to installing new memory may result
in various system problems.
To update BIOS:
1.
Navigate to
www.hp.com
.
2.
Click
Support & Drivers > click Drivers & Software
.
3.
In the
Enter a product name/number box
, type the computer model information, and then click
Search
.
4.
Click the link for the computer model.
5.
Select the operating system, and then click
Next
.
6.
Under
Step 2: Select a Download
, click the
BIOS
link.
7.
Click the link for the most recent BIOS.
8.
Click the
Download
button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1.
Turn
off
the computer. If you are unsure whether the computer is
off
or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the bottom cover (see
Bottom cover
on page
28
).
32
Chapter 5
Removal and replacement procedures for Authorized Service Provider parts