HP LD4730 Video Over Ethernet User Guide - Page 31

Update Firmware, Search, Product Support and, Troubleshooting

Page 31 highlights

4. The confirmation message appears. Click OK to clear the confirmation message. Figure 3-43 Display Setting Confirmation Message 5. The menu list updates with the new Display Name and Display Location. Figure 3-44 Changed Display Name and Display Location Information 6. If the fields are not changed to the new information after clearing the confirmation message, click Search to refresh the display list in the menu. The new information should appear. Update Firmware HP digital signage displays (that support VOE) have firmware that communicates with the VOE software running on networked players. The VOE firmware can be updated without affecting other operations of the display, although the display must be free (VOE status is Ready to Connect) during the upgrade. The VOE firmware comes with the software and is placed in the VOE program folder (Location: Program Files \HP\Video Over Ethernet), unless the user specified a different location when the VOE software was installed. Firmware updates are made available on the Web site: http://www.hp.com/support. Select applicable country or region and language. From the Support and Drivers page, select Product Support and Troubleshooting. Enter the name of the display model. Start the upgrade process by getting the new firmware. Download the file to the player and write down the name of the directory where the file was saved. Then proceed as follows: Administrator Mode 27

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4.
The confirmation message appears. Click
OK
to clear the confirmation message.
Figure 3-43
Display Setting Confirmation Message
5.
The menu list updates with the new
Display Name
and
Display Location
.
Figure 3-44
Changed Display Name and Display Location Information
6.
If the fields are not changed to the new information after clearing the confirmation message, click
Search
to refresh the display list in the menu. The new information should appear.
Update Firmware
HP digital signage displays (that support VOE) have firmware that communicates with the VOE software
running on networked players.
The VOE firmware can be updated without affecting other operations of the display, although the display
must be free (VOE status is
Ready to Connect
) during the upgrade.
The VOE firmware comes with the software and is placed in the VOE program folder (Location: Program Files
\HP\Video Over Ethernet), unless the user specified a different location when the VOE software was installed.
Firmware updates are made available on the Web site:
support
. Select applicable
country or region and language. From the
Support and Drivers
page, select
Product Support and
Troubleshooting
. Enter the name of the display model.
Start the upgrade process by getting the new firmware. Download the file to the player and write down the
name of the directory where the file was saved. Then proceed as follows:
Administrator Mode
27