HP M1522nf Service Manual - Page 182

Problem Part of the image did not scan. The scan takes too long Cause Solution The original might have been loaded incorrectly. Use the media guides when you load the originals into the ADF. A colored background might be causing Try adjusting the settings before you images in the foreground to blend into scan the original or enhancing the image the background. after you scan the original. The original is longer than 381 mm (15 inches). The maximum scannable length is 381 mm (15 inches) when you use the automatic document feeder (ADF) input tray. If the page exceeds the maximum length, the scanner stops. (Copies can be longer.) CAUTION: Do not try to pull the original from the ADF; you might damage the scanner or your original. See Clear jams from the ADF on page 151. The original is too small. The minimum size that the flatbed scanner supports is 25 x 25 mm (1 x 1 inch). The minimum size that the ADF supports is 127 x 127 mm (5 x 5 inches). The original might be jammed. See Clear jams from the ADF on page 151. The media size is incorrect. In Scan settings, make sure that the input media size is large enough for the document that you are scanning. The resolution or color level is set too high. Change the resolution and color level settings to the correct settings for your job. The software is set to scan in color. The system default is color, which takes longer to scan even when scanning a monochrome original. If you acquire an image through TWAIN or WIA, you can change the settings so that the original scans in grayscale or black-and-white. See the product software Help for details. A print job or copy job was sent before you tried to scan. If someone sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, because the product and scanner share memory, the scan might be slower. 164 Chapter 6 Problem solve ENWW