Clear jams from the print-cartridge area
..........................................................................
156
Print problems
..................................................................................................................................
157
Print-quality problems
......................................................................................................
157
Improve print quality
........................................................................................
157
Print-quality settings
.......................................................................
157
Identify and correct print defects
.....................................................................
158
Print-quality checklist
......................................................................
158
General print-quality issues
............................................................
158
Scan problems
.................................................................................................................................
163
Solve scanned-image problems
......................................................................................
163
Scan-quality problems
.....................................................................................................
165
Prevent problems
............................................................................................
165
Solve scan-quality problems
...........................................................................
165
Copy problems
.................................................................................................................................
166
Prevent problems
.............................................................................................................
166
Image problems
...............................................................................................................
166
Media-handling problems
................................................................................................
167
Performance problems
....................................................................................................
169
Fax problems (fax models only)
.......................................................................................................
170
General fax problem-solve
...............................................................................................
170
Problems receiving faxes
.................................................................................................
171
Problems sending faxes
..................................................................................................
174
Voice-call problems
.........................................................................................................
175
Media-handling problems
................................................................................................
176
Performance problems
....................................................................................................
177
Functional checks
.............................................................................................................................
178
Engine test page
..............................................................................................................
178
Drum rotation test
............................................................................................................
178
Half self-test functional check
..........................................................................................
179
Perform a half self-test check
..........................................................................
179
Perform other checks
.....................................................................................
179
Heating element check
....................................................................................................
180
High-voltage contacts check
............................................................................................
180
Check the print-cartridge contacts
................................................................
180
Check the high-voltage connector assembly
..................................................
181
Service-mode functions
....................................................................................................................
182
NVRAM initialization
........................................................................................................
182
Super NVRAM initialization
..............................................................................................
182
Secondary service menu
.................................................................................................
182
Problem-solve tools
..........................................................................................................................
184
Product information pages and reports
............................................................................
184
Configuration page
..........................................................................................
184
Supplies Status page
......................................................................................
184
PCL, PCL 6, or PS font list
..............................................................................
184
Demo page
......................................................................................................
185
Usage page
.....................................................................................................................
185
Menu map
........................................................................................................................
185
Network report
.................................................................................................................
185
Fax reports
.......................................................................................................................
186
Fax activity log
................................................................................................
186
ENWW
vii