HP M3027 Service Manual - Page 205
Troubleshooting flowchart, 1. Does the control-panel display show READY?
UPC - 882780570054
View all HP M3027 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 205 highlights
Troubleshooting flowchart If the device is not responding correctly, use the flowchart to determine the problem. If the device does not pass a step, follow the corresponding troubleshooting suggestions. 1. Does the control-panel display show READY? YES Go to step 2. NO The control-panel ● display is blank, and the device fan is off. ● ● Turn the device off, and then turn it on again. Check the power cord connections and the power switch. Plug the device into a different outlet. ● Check that the power supplied to the device is steady, and meets device specifications. (See Electrical specifications on page 328.) The control-panel display appears with no backlighting. Check the power connector to the ADF/scanner assembly. The control-panel ● Press a control-panel button to see if the device responds. display is blank, but the device fan is on. ● Check the ribbon cable to the ADF/scanner assembly. ● Turn the device off, and then turn it on again. The control-panel display is in the wrong language. ● Turn the device off, and then turn it on again. When XXX MB appears on the control-panel display, press and hold down the 6 key until all three lights remain illuminated. This could take up to 10 seconds. Then, release the 6 key. Use the 3 and 9 keys to scroll to Language and then press the 6 key to select it. Use the 3 and 9 keys to scroll through the available languages to the language you want and then press the 6 key to select it. The control-panel ● display shows garbled or unfamiliar ● characters. A message other ● than READY appears on the control-panel display. Make sure that the appropriate language is selected at the device control panel. Turn the device off, and then turn the device on again. See Control-panel messages on page 201. ENWW Troubleshooting process 193