Fax accessory
..................................................................................................................................
111
Disk drive
..........................................................................................................................................
113
Formatter
..........................................................................................................................................
116
Stapler
..............................................................................................................................................
117
Stapler power-supply
........................................................................................................................
123
Right-side fan
...................................................................................................................................
128
Engine control unit (ECU)
.................................................................................................................
131
Left-side riser
....................................................................................................................................
138
Fuser
................................................................................................................................................
139
Laser/scanner
...................................................................................................................................
142
Access plate
.....................................................................................................................................
144
Oblique-roller assembly
....................................................................................................................
146
Left-side fan
......................................................................................................................................
148
High-voltage power supply (HVPS)
..................................................................................................
149
Feed-guide assembly
.......................................................................................................................
156
Main motor
.......................................................................................................................................
159
Gear assembly
.................................................................................................................................
162
Reinstallation notes for the gear assembly
......................................................................................
165
Tray 1 solenoid
.................................................................................................................................
166
Tray 2 solenoid
.................................................................................................................................
167
Pickup assembly
..............................................................................................................................
168
Tray 1 media-present sensor and top-of-page sensor
.....................................................................
173
E-label reader (memory tag)
............................................................................................................
175
Face-down-roller shaft
......................................................................................................................
177
Cartridge door
..................................................................................................................................
179
Transfer roller
...................................................................................................................................
182
Registration assembly
......................................................................................................................
183
Tray 1 pickup roller
...........................................................................................................................
186
Tray 2 pickup roller
...........................................................................................................................
187
Separation pad
.................................................................................................................................
189
6
Troubleshooting
Chapter contents
..............................................................................................................................
191
Troubleshooting process
..................................................................................................................
192
Troubleshooting tree
........................................................................................................
192
Troubleshooting flowchart
................................................................................................
193
1. Does the control-panel display show READY?
...........................................
193
2. Can you print a configuration page?
..........................................................
194
3. Does the device copy?
................................................................................
195
4. Does the device send a fax?
.......................................................................
196
5. Does the device receive a fax?
...................................................................
197
6. Can you print from a program?
...................................................................
198
7. Does the job print as expected?
..................................................................
199
8. Does the device select the correct trays?
...................................................
200
Control-panel messages
..................................................................................................................
201
Control-panel message types
..........................................................................................
201
Resolve control-panel messages
.....................................................................................
201
Clear jams
........................................................................................................................................
214
Common causes of jams
.................................................................................................
214
Jam locations
...................................................................................................................
215
vi
ENWW