HP M3027 Service Manual - Page 215
Control-panel messages
UPC - 882780570054
View all HP M3027 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 215 highlights
Table 6-1 Control-panel messages (continued) Control panel message Description Recommended action 13.05.00 Jam inside front door Paper failed to reach the delivery sensor 1. within a specified period of time when a print job was initiated. When troubleshooting paper jams, always observe where the leading edge of the paper stops in the jam. 2. Follow the instructions in the onscreen dialog box, or see Clear jams from the input-tray areas on page 220. Verify that nothing is obstructing paper movement within the paper path. 3. Verify that the fuser motor (M2) connector is firmly seated. The fuser motor wiring is hard-wired to the back of the ECU at connector J501. The motor connector is free-standing behind the ECU. To see if the fuser motor is functional, observe the output stacker rollers while turning on the device. If the rollers rotate, the motor is functional. If they do not rotate, verify the connection. 13.15.00 - Jam inside front door Remove Media is jammed in the fuser area. print cartridge Follow the instructions in the onscreen dialog box, or see Clear jams from the printcartridge area on page 219. If the message persists, check the thermistor delivery sensor (J405) and delivery sensor (SR2) cable connections. 13.20 - Jam inside rear bin Clear jam then Media is jammed in the output bin. open and close front door Open the rear output bin and gently remove the jammed media. Follow the instructions in the onscreen dialog box, or see Clear jams from the output-bin areas on page 223. 13.31.00 Jam inside front door Media is jammed in the paper path. Follow the instructions in the onscreen dialog box, or see Clear jams from the input-tray areas on page 220. If the message persists, check the rear door (face-up bin) sensor cable connection. 13.65 - Jam inside rear bin Clear jam then Media is jammed in the fuser area. open and close front door Open the rear output bin and gently remove the jammed media. Follow the instructions in the onscreen dialog box, or see Clear jams from the output-bin areas on page 223. If the message persists, check the thermistor delivery sensor (J405) and delivery sensor (SR2) cable connections. 13.67.00 - Jam inside front door Media is jammed in the paper path. Follow the instructions in the onscreen dialog box, or see Clear jams from the printcartridge area on page 219. If the message persists, check the HVPS ribbon-cable connection at J404. 13.XX.YY - Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. Follow the instructions in the onscreen dialog box. 13.XX.YY - Remove Tray 2 Clear jam then Media is jammed in the duplex area. touch OK Follow the instructions in the onscreen dialog box, or see Clear jams from the input-tray areas on page 220. 20 Insufficient memory To continue touch The device received more data than can fit in Touch OK to print the transferred data (some OK the available memory. You might have tried data might be lost), and then simplify the print job or install additional memory. ENWW Control-panel messages 203