HP M3027 Service Manual - Page 256

Print job is extremely slow. Cause Solution You are printing a PDF or PostScript (PS) file but are using a Try using the PS printer driver rather than the PCL printer PCL printer driver. driver. (You can usually do this from a software program.) In the printer driver, Type is is set to card stock, heavy, rough, In the printer driver, set the type to plain paper (see the user or bond paper. guide). Note: If you change the setting to plain paper, the print job will print more quickly. However, if you are using heavy media, for best results leave the printer driver set to heavy even though printing might be slower. Print job prints on both sides of the paper. Cause The device is set for duplexing. Solution See the user guide to change the setting, or see the online Help. Print job contains only one page but the device also processes the back side of the page (the page comes part of the way out, and then goes back into the device). Cause Solution The device is set for duplexing. Even if the print job contains See the user guide to change the setting, or see the online only one page, the device also processes the back side. Help. Do not try to pull the page out of the device before duplexing is complete. Jamming might result. Pages print, but are totally blank. Cause The sealing tape might still be in the print cartridge. The file might have blank pages. The print cartridge is empty. Solution Remove the print cartridge and pull out the sealing tape. Reinstall the print cartridge. Check the file to make sure that it does not contain blank pages. Replace the print cartridge. The device prints, but the text is wrong, garbled, or incomplete. Cause Solution The device cable is loose or defective. Disconnect the device cable and reconnect it. Try a print job that you know works. If possible, attach the cable and device to another computer and try a print job that you know works. Finally, try a new cable. 244 Chapter 6 Troubleshooting ENWW