HP M3027x HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC - Page 160
Problem solving, Clean the scanner glass, on HP Customer, Media, considerations
UPC - 883585038671
View all HP M3027x manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 160 highlights
Step number 4 Verification step Does the device copy? Possible problems Solutions Poor copy quality from the ADF. 1. If the print quality from the internal tests and the copy from the flatbed were acceptable, clean the ADF scanning strip. See Clean the scanner glass on page 140. 2. If the ADF is damaged, contact HP Customer Care. See HP Customer Care on page 214 or the support flyer that came in the device box. Media does not move smoothly through the 1. Make sure that the media ADF path. HP specifications. See Media considerations on page 58. 2. Clean the ADF roller and separation pad. See Clean the ADF on page 141 . 3. If the problem persists, replace the ADF roller. Contact HP Customer Care. See HP Customer Care on page 214 or the support flyer that came in the device box.. 4. If the problem persists, replace the ADF. Contact HP Customer Care. See HP Customer Care on page 214 or the support flyer that came in the device box. Poor copy quality from the flatbed. 1. If the print quality from the internal tests and the copy from the ADF were acceptable, clean the flatbed glass. See Clean the scanner glass on page 140. 2. If, after performing the maintenance, the problem persists, see Solve copy problems on page 190. If the error persists, contact HP Customer Care. See HP Customer Care on page 214 or the support flyer that came in the device box. 148 Chapter 11 Problem solving ENWW