HP Media Center m7000 Microsoft Windows XP Media Center Edition 2005 Reference - Page 165

Device Manager, Update Driver - sound driver

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Problem My PC is experiencing video errors. Possible solution ■ The file may be corrupt or in an unsupported format. Open the video file in a video editor such as InterVideo WinDVD Creator, and then resave the file in a supported format. ■ There may be a problem with the codec. For more information, look in Windows Media Player help, and then search for codec. ■ If the error message Files Needed To Display Video Are Missing or Corrupt appears, follow these steps: a Click Start, right-click My Computer, and then select Properties. b Click the Hardware tab, and then click the Device Manager button. c Click the plus sign (+) next to Sound, video and game controllers. d Double-click the TV tuner device. e Click the Driver tab, and then click the Update Driver button. f Select Install from a list or a specific location, and then click Next. g Remove the check mark from Search removable media. h Click Include this location in this search, and then click the Browse button. i Click the plus sign (+) in order, next to each of the following directories: ■ My Computer ■ C:/ ■ hp ■ drivers j Click OK, Next, and then click Finish after the drivers are updated. k Restart the PC. Troubleshooting 159

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Troubleshooting
159
Problem
Possible solution
My PC is experiencing
video errors.
■
The file may be corrupt or in an unsupported format. Open the video
file in a video editor such as InterVideo WinDVD Creator, and then
resave the file in a supported format.
■
There may be a problem with the codec. For more information, look
in Windows Media Player help, and then search for
codec
.
■
If the error message
Files Needed To Display Video Are Missing or
Corrupt
appears, follow these steps:
a
Click
Start
, right-click
My Computer
, and then select
Properties
.
b
Click the
Hardware
tab, and then click the
Device Manager
button.
c
Click the plus sign (
+
) next to
Sound, video and game
controllers
.
d
Double-click the TV tuner device.
e
Click the
Driver
tab, and then click the
Update Driver
button.
f
Select
Install
from a list or a specific location, and then
click
Next
.
g
Remove the check mark from
Search removable media
.
h
Click
Include this location in this search
, and then click the
Browse
button.
i
Click the plus sign (
+
) in order, next to each of the following
directories:
■
My Computer
■
C:/
■
hp
■
drivers
j
Click
OK
,
Next
, and then click
Finish
after the drivers are
updated.
k
Restart the PC.